Ofa Vakameilalo
Sydney,NSW
Summary
Proactive and customer-oriented, I excelled at Mark Watch Shop by enhancing shopping experiences and resolving complaints, boosting customer satisfaction. Skilled in teamwork and with a keen eye for detail, I adeptly balanced manual tasks and service excellence. My proficiency in time management and ability to work independently complement my strong interpersonal skills, contributing to my track record of achieving store goals.
Overview
2
2
years of professional experience
Work History
Store Assistant
Mark Watch Shop
01.2023 - 11.2023
- Verified pricing to ensure accuracy.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Greeted customers entering store and offered assistance with requirements.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained clean and organized store environment, contributing to positive shopping experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
Fast Food Worker
Sabrina Chicken Vilovilo
02.2022 - 11.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Foundations - Science Education
University of The South Pacific
TongaCertificate I - Communication And Information Literacy
University of The South Pacific
Nuku’alofa,TongaSkills
- Strong attention to detail
- Ability to work independently and as part of a team
- Excellent time management skills
- Able to perform manual tasks efficiently
- Friendly and approachable with customers and colleagues
- Ability to handle cleaning equipment and materials safely
- Physically fit and able to lift and carry items
- Able to stand to a long period of time
Languages
Tonga
Native or Bilingual
English
Limited Working
Timeline
Store Assistant
Mark Watch Shop
01.2023 - 11.2023
Fast Food Worker
Sabrina Chicken Vilovilo
02.2022 - 11.2022
Foundations - Science Education
University of The South Pacific
Certificate I - Communication And Information Literacy
University of The South Pacific
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