Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Availability
Languages
Timeline
Generic

Olive Stephine DuBois

Spearwood,Australia

Summary

Highly organized and professional Receptionist / Secretary / Office Administrator with over 10 years of experience supporting daily office operations and delivering excellent customer service. Proven ability to manage front desk duties, coordinate calendars and meetings, handle phone and email communications, and maintain efficient administrative systems. Known for a friendly, welcoming manner, strong attention to detail, and the ability to multitask in fast-paced environments. Seeking an office-based role where strong administrative and interpersonal skills can add value.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Fresh Service Team Member

Woolworths Supermarket
Spearwood, WA
02.2024 - Current
  • Delivered friendly, professional customer service while responding to enquiries.
  • Maintained high standards of organization, cleanliness, and presentation.
  • Demonstrated strong communication skills and attention to detail in a busy environment.

Personal Secretary / Business Coordinator

Centro Tex Limited
09.2018 - 12.2024
  • Provided comprehensive administrative and secretarial support to senior management.
  • Managed diaries, scheduled meetings, and coordinated internal communications.
  • Prepared documents, correspondence, and reports as required.
  • Organized domestic and international travel arrangements.
  • Maintained confidential records and filing systems.

Certified Nursing Assistant In Training

Aegis Aged Care Group
Perth, WA
07.2024 - 07.2024
  • Assisted nursing staff in delivering high-quality patient care and support.
  • Monitored residents' vital signs, reporting changes to healthcare team promptly.
  • Provided compassionate assistance with daily living activities enhancing resident comfort.
  • Collaborated with multidisciplinary teams to coordinate individualized care plans effectively.

Personal Secretary

Envoy Textile Limited
08.2017 - 08.2018
  • Assisted with calendar management and meeting coordination.
  • Handled confidential correspondence professionally and discreetly.
  • Supported smooth daily office operations through effective administration.

Personal Secretary

Paramount Textiles Limited & Portugal Consulate
01.2016 - 07.2017
  • Managed front desk duties including answering calls and welcoming visitors.
  • Handled official correspondence and communications.
  • Prepared meeting minutes and coordinated travel arrangements.
  • Supported diplomatic and corporate administrative functions.

Supervisor

West Cornwall Pasty Shop
London
03.2010 - 08.2015
  • Supervised staff, prepared rosters, and ensured high customer service standards.
  • Managed stock control and daily operations.
  • Resolved customer enquiries professionally and efficiently.

Cashier / Customer Service Assistant

Morrisons Supermarket
London
02.2012 - 03.2015
  • Provided fast, accurate, and friendly customer service.
  • Handled cash and electronic transactions with accuracy.

Education

British Council
Bangladesh, Dhaka
05-2010

Skills

  • Reception & Front Desk Operations
  • Office Administration & Secretarial Support
  • Customer Service & Client Liaison
  • Appointment Scheduling & Diary Management
  • Phone, Email & Correspondence Handling
  • Meeting Coordination & Minute Taking
  • Document Preparation & Filing Systems
  • Travel Arrangements & Logistics
  • Time Management & Multitasking
  • MS Office (Word, Excel, Outlook)

Accomplishments

  • Documented and resolved internal miscommunication between departments which led to enhanced team coordination and productivity
  • Achieved smooth daily office operations by completing scheduling, correspondence and documentation tasks with accuracy and efficiency.
  • Supervised team of 10 staff members.
  • Achieved timely project completion through effectively helping with internal departmental communication
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Achieved high customer satisfaction through effectively helping with fresh food selection and friendly service.
  • Achieved maintained food safety standards through effectively helping with handling, storing, and displaying fresh products correctly
  • Achieved strong team performance through effectively helping with supporting team members during busy periods

Availability

Available full-time, Sunday to Friday

Languages

English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual

Timeline

Certified Nursing Assistant In Training

Aegis Aged Care Group
07.2024 - 07.2024

Fresh Service Team Member

Woolworths Supermarket
02.2024 - Current

Personal Secretary / Business Coordinator

Centro Tex Limited
09.2018 - 12.2024

Personal Secretary

Envoy Textile Limited
08.2017 - 08.2018

Personal Secretary

Paramount Textiles Limited & Portugal Consulate
01.2016 - 07.2017

Cashier / Customer Service Assistant

Morrisons Supermarket
02.2012 - 03.2015

Supervisor

West Cornwall Pasty Shop
03.2010 - 08.2015

British Council
Olive Stephine DuBois