Oliver Evans
Auchenflower
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet both individual and team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Insurance Consultant
Compare The Market
01.2024 - Current
- Enhanced customer satisfaction by providing personalized health insurance consultations and tailored policy recommendations.
- Developed comprehensive client profiles to effectively assess individual needs for customized insurance solutions.
- Assisted clients in navigating complex healthcare regulations, ensuring compliance with all applicable laws and guidelines.
- Regularly attended industry conferences and trainings to stay current on emerging trends and best practices within the health insurance sector.
- Consistently worked to meet and exceed expected sales KPIs and targets. F
Lead Generation Agent
Compare Club
03.2023 - 12.2023
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Consistently achieved above expected targets, earning highest sales of the month two times, and several other awards for outstanding performance and results.
- Took on various second in command responsibilities including interviewing job candidates, running meetings and team training sessions, supervising the team, and conducting peer coaching.
- Took on constructive feedback from trainers and supervisors to continuously grow and develop to become a better sales agent.
Store Supervisor
Mumo Bubble Tea
07.2022 - 02.2023
- Conducted new staff onboarding (advertising, interviewing, training, hiring and firing)
- Managed, created, and implemented marketing materials and advertisements.
- Created store shifts and shift structure.
- Managed stock level through diligent stock keeping and placing stock orders through multiple suppliers.
- Kept and made detailed financial records outlining sales performance of store and register balance.
- Managed inter-staff workplace conflicts, promoted and created an environment that encouraged workplace cooperation.
- Corresponded with store manager and owner on store performance and potential business strategies to increase and continue to meet sales goals.
Coffee Barista
Mumo Coffee Adelaide Street
05.2022 - 07.2022
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Kept product inventory stocked during times of customer congestion and high demand.
- Cleaned counters, machines, utensils and seating areas daily.
Team Member
Mumo Bubble Tea
05.2022 - 07.2022
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Kitchen Hand
Mr 6 Hotpot Resteraunt
06.2022 - 06.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Circulated kitchen area to receive work assignments and identify support tasks.
Election Poll Worker
Australian Electoral Commission
05.2022 - 05.2022
- Attended appropriate training sessions and information briefings.
- Opened and closed polling booths.
- Issued and collected voter ballot papers.
- Addressed voter questions and concerns.
- Checked elector identification and eligibility and marked elector numbers in register.
- Maintained ballot secrecy and confidentiality.
Christmas Casual Parcel Officer
Australia Post
11.2021 - 02.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
Junior Fundraiser
Surge Direct
05.2021 - 06.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Kenmore State High School | Grade 11
Kenmore, QLDSkills
- Organised
- Independent
- Fast Learner
- Teamwork
- Friendly
- Employee management
- Marketing strategy
- Excellent Communication
- Teambuilding
Additional Information
Have an adjustable schedule and can work whatever hours and days required.
Certification
Certificate I in Information, Digital Media and Technology (2019)
Certificate I in Business (2018)
References
References can be provided upon request.
Timeline
Health Insurance Consultant
Compare The Market
01.2024 - Current
Lead Generation Agent
Compare Club
03.2023 - 12.2023
Store Supervisor
Mumo Bubble Tea
07.2022 - 02.2023
Kitchen Hand
Mr 6 Hotpot Resteraunt
06.2022 - 06.2022
Coffee Barista
Mumo Coffee Adelaide Street
05.2022 - 07.2022
Team Member
Mumo Bubble Tea
05.2022 - 07.2022
Election Poll Worker
Australian Electoral Commission
05.2022 - 05.2022
Christmas Casual Parcel Officer
Australia Post
11.2021 - 02.2022
Junior Fundraiser
Surge Direct
05.2021 - 06.2021
Kenmore State High School | Grade 11
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