Olivia
Animates Linwood
Christchurch ,Cashmere
Summary
With a long run in customer service and operations, I know teamwork, customers and how to create a safe and positive workspace. My experience allows me to adapt quickly to new spaces and my bubbly personality creates ease when it comes to building new relationships. I’m open to new ideas and flexible with my schedule.
Work History
Retail Assistant
- Assisted customers with product selection, pet care questions, and in-store service requests.
- Restocked merchandise, maintained tidy aisles, and organized shelves for easy customer access.
- Processed sales transactions accurately using point-of-sale systems and handled cash securely.
- Checked product availability, updated stock levels, and supported inventory replenishment tasks.
- Supported daily store operations by prioritizing tasks, adapting to changes, and maintaining service standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Personal Carer
- Assisted residents with personal care, promoting dignity and comfort during daily routines.
- Monitored changes in resident condition and reported concerns to nursing staff promptly.
- Prepared meals, assisted with feeding, and maintained safe hydration support.
- Built trusting relationships with residents, offering compassionate emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
Hospitality
- Maintained clean service counters, sanitized equipment, and restocked ingredients throughout shift.
- Processed cash and card payments accurately using point-of-sale register.
- Resolved customer concerns politely while preserving friendly, efficient service.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor of Arts - Teaching
Skills
Customer service
Customer assistance
Time management capabilities
POS system operation
Flexible schedule availability
Complex Problem-solving
Timeline
Retail Assistant
Animates Linwood
2022 - 2026Read More
Personal Carer
Elms Court
2021 - 2023Read More
Hospitality
Fuse Real Fruit Ice Cream
2019 - 2023Read More
University of Canterbury
Bachelor of Arts from Teaching
Read More