Olivia Allen
Perth,WA
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Haidresser
katrina green hair
Tapping, WA
01.2021 - Current
Hairdresser
house of ernest
Hillarys, WA
02.2016 - 12.2019
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Shampooed, conditioned and blow-dried client's hair.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Maintained cleanliness of salon equipment, tools and work areas.
- Kept up with current trends in the industry by attending classes or seminars.
- Advised clients on how to maintain their hairstyles at home between visits.
- Suggested retail products to clients that would help them maintain their style.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Ensured client satisfaction with the quality of service provided.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Maintained accurate records of client's details including name, contact number, payment information.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Upsold additional services like styling products or accessories to increase revenue for the business.
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Developed relationships with regular clients by providing excellent customer service.
- Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
Education
High School Diploma -
John Septimus Roe
Perth, WA12-2015
Skills
- Supply Management
- Chemical Application
- Color Correction
- Service Coordination
- Sanitation Practices
- Social Media Promotion
- Appointment Scheduling
- Cleaning and sanitizing
- Customer Consultation
- Appointment Coordination
- Schedule Management
- Relationship building and management
Timeline
Haidresser
katrina green hair
01.2021 - Current
Hairdresser
house of ernest
02.2016 - 12.2019
High School Diploma -
John Septimus Roe
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