Summary
Overview
Work History
Education
Skills
Community
Timeline
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Penny Warren

South Pambula,NSW

Summary

I am a highly-motivated person with a wealth of experience, having been a business owner myself i understand the process of recruitment and managing staff whilst providing training and mentoring. With my strong work ethic, adaptability and exceptional interpersonal skills.

I feel i will be a asset to the People and Culture Team at Bega Valley Shire Council.

Overview

31
31
years of professional experience

Work History

Haidresser

Sapphire Hair on Bentleys
Merimbula, NSW
06.2022 - Current
  • Training of apprentices
  • All aspects of hairdressing
  • Open and closing process
  • Cash handling

Hairdresser

Hair Rock Scissors
Kiama, NSW
05.2018 - 06.2022
  • Training apprentices
  • Stock controls
  • All aspects of hairdressing
  • Cash handling

Owner Operator

Penelopes Hair
Kiama, NSW
02.2008 - 06.2018
  • Managed daily operations for the business
  • Booking of appointments
  • All aspects of hairdressing
  • Accounts payable and receivable

Childcare Nominated Supervisor

Oosh Childcare
Kiama
02.2016 - 05.2018
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Recruitment of staff
  • Staff inductions
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Creating budgets for departmental expenses including personnel costs.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Weekly reporting to Management
  • Implemented programs resulting the growth of the centre

Owner Operator

Pambula Hair and beauty
Merimbula, NSW
04.1993 - 01.2008
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Recruitment of staff
  • Staff inductions
  • Conducted regular performance reviews of staff members
  • Training of apprentices
  • Provided leadership support for team members through coaching and mentorship
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Establishing long term relationships with clients and Chamber of Commerce
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Education

Diploma - Administrative Procedures And Support

Currently studying - Alison
Online
01-2024

Human Resource Systems And Processes

Currently Studying - Alison
Onine
01-2024

Certificate IV in School Aged Education

Atkinson Childcare College
Online
08-2018

Certificate 1V CHCPRT001&002 Children at risk

Atkinson Childcare College
Online
04-2018

Certificate IV TAA Trainer And Assessor

Oz Wide Projects
Merimbula, NSW

Certificate IV in Advanced Hairdressing

TAFE
Ultimo, NSW

Certificate III in hairdressing management

OnineOnineOoshPenelope'sHairdresserTafe
Ultimo, NSW

Skills

  • Experience in recruitment of staff
  • Experience in training and assessing staff
  • Ability to provide high level customer support in a fast paced environment
  • Knowledge of all aspects of Microsoft office
  • Knowledge of Human relation programs, Human force program, Kiosk, and Time target
  • Knowledge of Timely and fresha booking system
  • Ability to create and implement quality improvement plans
  • Works well individually and as part of a team
  • Highly motivated
  • Excellent interpersonal skills
  • Time management skills
  • Strong work ethic
  • Strong problem solving skills
  • C class drivers license
  • Conflict resolution skills
  • Attention to detail

Community

  • Shave for a cure Kiama and Pambula Oaklands
  • Color run for Dexter Kiama Cerebral palsy.
  • Hair aid community haircuts Kiama

Timeline

Haidresser

Sapphire Hair on Bentleys
06.2022 - Current

Hairdresser

Hair Rock Scissors
05.2018 - 06.2022

Childcare Nominated Supervisor

Oosh Childcare
02.2016 - 05.2018

Owner Operator

Penelopes Hair
02.2008 - 06.2018

Owner Operator

Pambula Hair and beauty
04.1993 - 01.2008

Diploma - Administrative Procedures And Support

Currently studying - Alison

Human Resource Systems And Processes

Currently Studying - Alison

Certificate IV in School Aged Education

Atkinson Childcare College

Certificate 1V CHCPRT001&002 Children at risk

Atkinson Childcare College

Certificate IV TAA Trainer And Assessor

Oz Wide Projects

Certificate IV in Advanced Hairdressing

TAFE

Certificate III in hairdressing management

OnineOnineOoshPenelope'sHairdresserTafe

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Penny Warren