Olivia Berenschot

• Trained in different stations, front of house (register and food service), drive-thru, burger preparation.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Kept work areas clean, organized, and safe, including store open and close procedures.
• Operated register to process payments and collect payments.
• Assisted with inventory counts and stocking of merchandise.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Trained new team members.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Addressed and resolved customer complaints in polite and professional manner.
• Developed strong cooperative relationships with coworkers and managers.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Achievements

• Trainee of the quarter award.
• Three recognition awards.
• One award from the Head Office.

• Taught ballet and contemporary dance classes for 7-13 year old students.
• Enhanced students dance skills by providing personalized instruction and feedback.
• Assisted lead dance teacher in choreographing routines for performances and competitions.
• Assisted as the backstage crew for dance concerts.
• Managed classroom behaviour effectively, developed strong relationships with students and maintained a positive learning environment for all students.
• Provided constructive corrections to encourage students to learn steps and improve dancing.

Achievements

• Receiving positive comments and recognition from students on end of year feedback cards.

• Supervised children's activities, maintaining fun, safety and well-being.
• Decorated and set tables in accordance with party themes and age groups.
• Led creative games and activities to engage and entertain guests during events.