Olivia Bretag
Cairns,QLD
Summary
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Overview
9
9
years of professional experience
Work History
Cableway Operator
Skyrail Rainforest Cableway
05.2023 - Current
- Maintained knowledge of industry policies and procedures to set up and operate cableway safely.
- Performed inspections and routine maintenance on cableway.
- Set up machines to start production cycles and controlled machine settings.
- Manual handling of gondolas.
- Assisting elderly, wheel chairs and challenged customers on and off gondolas.
- Use of radios to communicate with other platforms on cableway.
- Professional customer service.
- Showed professional and consistent dress code.
TEAM LEADER
BOOST JUICE
02.2022 - 05.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards within the stores.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with all team members to achieve quick resolutions for various issues.
- End of day till count and banking.
- Large quantity food preparation
- Handling and resolving customer complaints in a professional manner.
TEAM MEMBER
KFC
03.2019 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Handled cash transactions and point of sale operations.
- Keeping on top of the fast pace environment.
TEAM MEMBER
City Beach
07.2021 - 11.2021
- Organising large quantity's of clothing
- Managed front store displays weekly
- Managing customer needs
- Cash and point of sales
- Upselling
JUNIOR RETAIL SALES ASSISTANT
COFFEE WORKS
11.2014 - 04.2019
- Engaged in friendly conversation with customer to better uncover individual needs.
- Gift wrapped, boxed and weighed coffee, chocolate and teas.
- Managed efficient cash register operations.
- End of day till count
- Stock rotation
Education
Trinity Bay State High School
Manunda, QLD12.2022
Certificate II - Engineering Pathways
Tafe Queensland Cairns
Cairns, QLD07.2022
Skills
- Always open to learn more
- Leadership
- Team Player
- Creative
- Strong work ethic
- Open minded
- Organised
- Time management
- Customer service
- Conflict resolution
Hobbies
- Camping
- 4x4 adventures
- Art - Painting, building, creating
- Gym
- Hiking
- Adventuring
- Cooking
References
- KFC - Crystal Pratt, (07) 4051 2936
- Boost Juice - Jacklyn Cooper, 0422 885 027
- Skyrail - Rob Kitto, Mobile available on request.
Timeline
Cableway Operator
Skyrail Rainforest Cableway
05.2023 - Current
TEAM LEADER
BOOST JUICE
02.2022 - 05.2023
TEAM MEMBER
City Beach
07.2021 - 11.2021
TEAM MEMBER
KFC
03.2019 - 05.2022
JUNIOR RETAIL SALES ASSISTANT
COFFEE WORKS
11.2014 - 04.2019
Trinity Bay State High School
Certificate II - Engineering Pathways
Tafe Queensland Cairns
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