Olivia Butingan
Point Cook
Summary
Ambitious and organised pre-service teacher with a drive to help students reach their full potential and succeed. Experience with multiple year levels including foundation, levels one, two, seven, ten and eleven. Focused on creating a supportive and inclusive learning environment and extending a helping hand to students that need extra support.
Overview
6
6
years of professional experience
Work History
Receptionist
Lumus Imaging
04.2022 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
Part-time Waitress and Bar Staff
The Jolly Miller Cafe
12.2020 - 04.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
All-rounder Casual Position
Bumblebeez Playcentre and Cafe
01.2019 - 12.2020
- Directed food preparation and cooking activities to meet health and safety standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Bachelor of Education P-12 - Education
Victoria University
Victoria11.2025
Skills
- Active Listening
- Critical Thinking
- Multitasking
- Relationship Building
- Organization and Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Classroom Instruction
- Curriculum Implementation
- Student Engagement
- Learning Assessments
- Faculty Collaboration
- Student-Centered Learning
- Inquiry-based learning
- Behavior Management
- Classroom Management
Timeline
Receptionist
Lumus Imaging
04.2022 - Current
Part-time Waitress and Bar Staff
The Jolly Miller Cafe
12.2020 - 04.2022
All-rounder Casual Position
Bumblebeez Playcentre and Cafe
01.2019 - 12.2020
Bachelor of Education P-12 - Education
Victoria University
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