Olivia Capri
Wyongah ,NSW
Summary
Proven Data Technician with a track record of enhancing client data solutions and fostering user understanding at Communication Electrical Australia. Excelled in customer service at McDonald's, improving loyalty through empathetic resolution. Skilled in Python programming and team oversight, demonstrating exceptional attention to detail and a knack for prioritizing under pressure.
Overview
4
4
years of professional experience
Work History
Data Technician
Communication Electrical Australia
06.2023 - 12.2024
- Ensured timely completion of projects with strong time management and prioritization skills.
- Assisted in designing and implementing custom data solutions tailored to client needs.
- Provided training and support to end-users, fostering a deeper understanding of various data tools and applications.
- Implemented effective backup strategies, safeguarding valuable information from potential loss or corruption.
Customer Service Representative/cash
McDonald's
04.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Skills
- Customer Service
- Data Cleaning
- Network configuration
- Python Programming
- Team Oversight
- Attention to Detail
Accomplishments
White card
Timeline
Data Technician - Communication Electrical Australia
06.2023 - 12.2024
Customer Service Representative/cash - McDonald's
04.2021 - 07.2022
Wadalba Community School - ,
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