Summary
Work History
Education
Skills
Timeline
Generic

Olivia Colman

South Yarra,Victoria

Summary

Hi, my name is Olivia, and I'm twenty-one years old. I'm a hardworking and passionate job seeker with a willingness to learn and help achieve company goals. Adaptable and familiar with changing customer needs, new technologies and mentoring staff. Excellent motivator with upbeat attitude and history boosting customer retention.

Work History

Country Road

Retail Sales Assistant
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed time efficiently in order to complete all tasks within deadlines.

Cafe

Waitress
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Boost

Customer Service
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.

Victoria's Pizza & Beyond

Front Of House
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Handled the POS systems accurately and efficiently during my time as an employer.
  • Greeted customers entering the store and responded promptly to customer needs.

Education

Bachelor of Arts - Creative Writing And Screen And Cultural Studies

University of Melbourne
12.2024

Skills

  • Time management
  • Adaptability
  • Attention to detail
  • Kindness, empathy and respect
  • Reliability and punctuality
  • Cash Register Operation

Timeline

Country Road

Retail Sales Assistant

Cafe

Waitress

Boost

Customer Service

Victoria's Pizza & Beyond

Front Of House

Bachelor of Arts - Creative Writing And Screen And Cultural Studies

University of Melbourne

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Olivia Colman