Olivia Goddard
Travencore
Summary
Dedicated Massage and Beauty Therapist with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
Work History
Receptionist
Urban Hair & Beauty
03.2023 - Current
- Duties include:
- Greeting customers
- Organisation of appointments
- Basic Admin Tasks
- Answering calls
- Dealing with complaints
Remedial Massage Therapist
Self Employed
02.2021 - Current
- Supported injury recovery for athletes, implementing targeted sports massage therapies.
- Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
- Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
- Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
Beauty Salon Manager
Sacred Fig Beauty Salon
02.2021 - 02.2023
- Duties included:
- Greeting customers
- Hire and training of staff
- Promoting High levels of customer service
- Buying and selling of products
- Basic Admin tasks
Dog Walking/Sitting
06.2019 - 01.2021
- Duties included
- Dog walking and house sitting
- Meeting new people
- Interacting and communicating with clients and their dogs
Beauty Therapist/Receptionist
GU27, UK Beauty Salon
10.2017 - 01.2019
- Duties included welcoming clients
- Answering Calls
- My beauty tasks included Facials, Nails, Massage
- Cleaning the salon
- Strong business ethic and organisational skills
Retail Assistant
Topshop
03.2016 - 08.2017
- Greeting customers who enter the shop
- Be involved in stock control
- Assisting shoppers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Stocking shelves with merchandise
- Good people skills and knowing how to deal with complaints
Administrator
Mercedes Benz
01.2015 - 01.2016
- Duties included data input, excel spreadsheets, emailing
- Strong organisation skills when managing paperwork and filing
- Regular email correspondence
- Strong interpersonal skills when interacting with clients
- Influencing and motivating clients to learn; and
- Professional appearance acceptable for organisations such as Mercedes
Receptionist
Howett Thorpe Recruitment
12.2013 - 12.2014
- Responsible for greeting all customers
- Answering Calls
- Dealing with complaints
- General admin such as, emails, Excell spreadsheets
- Excellent computer skills
Education
Advanced Diploma - Business of Leadership And Management
Flinders International College
Melbourne, VIC06-2024
Diploma - Business
Flinders International College
Melbourne 11-2022
No Degree - Beauty Therapy
London College of Beauty Therapy
London United Kingdom10-2012
Skills
- Organization skills
- Time management
- Telephone skills
- Administrative support
- Calendar management
- Business administration
- Customer/Client relations
- Appointment scheduling
- Data inputting
Accomplishments
- Highly recognized by customers for expedient and effective service.
- I accomplished bringing out my own skincare product in 2020
- Managing my own massage business, dealing with multiple clients everyday
- Accomplishing my recent Diploma in Business and Business Management/Leadership
Languages
English
Native or Bilingual
Timeline
Receptionist
Urban Hair & Beauty
03.2023 - Current
Remedial Massage Therapist
Self Employed
02.2021 - Current
Beauty Salon Manager
Sacred Fig Beauty Salon
02.2021 - 02.2023
Dog Walking/Sitting
06.2019 - 01.2021
Beauty Therapist/Receptionist
GU27, UK Beauty Salon
10.2017 - 01.2019
Retail Assistant
Topshop
03.2016 - 08.2017
Administrator
Mercedes Benz
01.2015 - 01.2016
Receptionist
Howett Thorpe Recruitment
12.2013 - 12.2014
Advanced Diploma - Business of Leadership And Management
Flinders International College
Diploma - Business
Flinders International College
No Degree - Beauty Therapy
London College of Beauty Therapy
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