Summary
Overview
Work History
Education
Skills
Accomplishments
Education & Training
Timeline
Generic

Olivia Hayford

Summary

Dedicated and compassionate professional with a diverse background in hospitality, customer service, and early childhood education. Proven expertise in organization, communication, teamwork, and problem-solving enhances the ability to create positive experiences for children and families. Currently engaged in early learning, driven by a passion for fostering children's growth and development within a safe and stimulating environment. Committed to ongoing personal and professional development while upholding the highest standards of professionalism and dedication.

Overview

7
7
years of professional experience

Work History

Educator

Goodstart Early Learning
03.2022 - 09.2025
  • Established positive relationships with children and families.
  • Created safe, nurturing learning environments to promote social, emotional, and physical development.
  • Planned and delivered engaging activities to support foundational learning in literacy, numeracy, and creativity.
  • Monitored classroom safety and implemented behaviour management strategies.
  • Collaborated with teachers, parents, and administrators to achieve positive outcomes for students.

All-Rounder / Café Assistant

Swan Reach Riverview Takeaway
01.2020 - 02.2022
  • Provided customer service by welcoming patrons, taking orders, and assisting with purchases.
  • Prepared and served food and beverages, maintaining speed and quality standards.
  • Trained new employees in café operations, equipment use, and customer service.
  • Maintained cleanliness of counters, equipment, and dining areas.
  • Restocked, organised, and displayed merchandise to maximise efficiency.

Hospitality Attendant

Swan Reach Hotel
02.2019 - 12.2021
  • Greeted and checked in guests, managing reservations and payments.
  • Delivered excellent customer service by handling inquiries, complaints, and special requests.
  • Assisted in restaurant service: taking orders, serving meals, and resetting tables.
  • Supported staff during busy shifts by bussing tables and maintaining stock levels.
  • Trained new waitstaff on food handling, safety, and customer service practices.

Education

High School Diploma -

Swan Reach Area School
Swan Reach SA
11-2021

Skills

  • Child Development (social, emotional, self-help, experiential learning)
  • Strong Communication & Interpersonal Skills
  • Organisation & Time Management
  • Report Writing & Providing Feedback
  • Team Collaboration
  • Computer Literacy
  • Cultural awareness
  • Team collaboration
  • Relationship building
  • Classroom management

Accomplishments

    - Certificate 3 in Early childhood Education and care

    - Safe environment for children and young people

    - Full First aid training

    - Police clearance

    - Full Driver's license

Education & Training

  • English, Food & Hospitality, Sports Studies, Essential Maths
  • Research Project & Personal Learning Plan

Timeline

Educator

Goodstart Early Learning
03.2022 - 09.2025

All-Rounder / Café Assistant

Swan Reach Riverview Takeaway
01.2020 - 02.2022

Hospitality Attendant

Swan Reach Hotel
02.2019 - 12.2021

High School Diploma -

Swan Reach Area School
Olivia Hayford