Olivia Holley
Toowoomba,QLD
Summary
Provides excellent communication skills, quick thinking, problem solving and relationship building skills with clients. Will always maintain high levels of empathy and respect for clients and coworkers. Eager to commence a career in nursing. A passion for helping people.
Overview
1
1
year of professional experience
Work History
Kitchen Hand/barista
Tina's Place Cafe & Catering
05.2023 - Current
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Skilled at working independently and collaboratively in a team environment.
Kitchen Hand/customer Service
Pizza Hut
08.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Completed Year 10 -
Wilsonton State High School
Certificate III in Health Services Assisstance -
Aurora Training Institute
10.2023
Skills
- Computer Literacy
- Relationship building
- Infection control
- Money handling
- Maintaining healthy work and study schedule
- Quick learner
- First aid certification
- CPR certification
- Responsible, reliable, trustworthy and hardworking
- Teamwork skills
- Compassion and emotional support
- Good communication and interpersonal skills
Timeline
Kitchen Hand/barista
Tina's Place Cafe & Catering
05.2023 - Current
Kitchen Hand/customer Service
Pizza Hut
08.2022 - 01.2023
Completed Year 10 -
Wilsonton State High School
Certificate III in Health Services Assisstance -
Aurora Training Institute
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