Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Olivia Holloway
Summary
Overview
5
years of professional experience
Work History
Flying High Cafe
Barista and All Round
03.2023 - Current
Job overview
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Coffee Shock Helensburgh
Customer Service
10.2021 - 08.2022
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Sunrise Nursery Helensburgh
Customer service
09.2020 - 04.2021
Job overview
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Engadine Music Education Center
Front End Cashier
05.2019 - 04.2020
Job overview
- Assisted management in monitoring inventory levels near the registers, alerting them to any potential shortages or discrepancies.
- Organized items on shelves to help customers locate products easily and quickly.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Used POS system to enter orders, process payments and issue receipts.
Education
JMC Ultimo, NSW
Entertainment Business Management
09.2023
University Overview
Skills
- Team Leadership
- Adaptable and Flexible
- Friendly and outgoing
- Hospitality and Professionalism
- Conflict Resolution
- New Hire Training
- Time Management
- Safe Food Handling Practices
- Packaging and Labeling
- Decision-Making
- POS System Operation
- Attention to Detail
References
References
Mrs Jenny Williams, Musical Director, Sydney Southeast Symphonic Winds, The Shire Concert Band, 0422 060 240Additional Information
Additional Information
I have obtained a Cert III in Live Production and Services from Tafe NSW whilst completing my Year 11 and 12 studies. I have over 4 years of industry experience with credits such as Pulse Alive, Southern Stars and Schools Spectacular.
Timeline
Barista and All Round
Flying High Cafe
03.2023 - Current
Customer Service
Coffee Shock Helensburgh
10.2021 - 08.2022
Customer service
Sunrise Nursery Helensburgh
09.2020 - 04.2021
Front End Cashier
Engadine Music Education Center
05.2019 - 04.2020
JMC
Entertainment Business Management
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