Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Jacobs

Hamilton,Australia

Summary

I am a resourceful and dedicated Year 11 student with strong problem-solving skills, exceptional organizational abilities, and a solid background in hospitality and retail. With a passion for community and a deep eagerness to learn, I bring excellent communication skills and a proactive work ethic. I am confident that my dedication and adaptability will make me a valuable addition to any team.

Overview

4
4
years of professional experience

Work History

Junior Retail Assistant

IGA Supermarket
05.2023 - Current
  • Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
  • Received positive feedback from supervisors for consistently meeting or exceeding performance expectations.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Handled cash transactions with precision, ensuring accurate accounting and minimizing discrepancies.
  • Managed multiple tasks in high-volume environment.


Receptionist

Johnson Real Estate
03.2023 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed inspections, communicated with clients and updated renting records.
  • Answered telephone system and directed calls accordingly.

Crew Member

Domino's Pizza
05.2022 - 02.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared pizza's and side dishes, and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, make-line and other areas.

Crew Member

Stella Rossa
12.2020 - 05.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness.

Education

Faith Lutheran College - Redlands
Victoria Point, QLD

Earnshaw State College
Banyo, QLD
11.2025

Bachelors of Nursing -

Australian Catholic University
Brisbane, QLD
02.2025

Mater Education
Brisbane, QLD
06.2024

Skills

  • Organization and Time Management
  • Food Preparation and Safety
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Level 1 Food Safety Certificate
  • Level 2 Food Handling Certificate
  • Problem-solving abilities
  • Sales floor organization

References

  • Woolworth's Assistant Department Manager - Brock Portolesi (04 7807 4089)
  • Johnson Real Estate Accountant - Kirsty Harris-Clift (07 3007 7777)
  • IGA Supermarket Supervisor - Ash (04 5732 5670)

Timeline

Junior Retail Assistant

IGA Supermarket
05.2023 - Current

Receptionist

Johnson Real Estate
03.2023 - 04.2023

Crew Member

Domino's Pizza
05.2022 - 02.2023

Crew Member

Stella Rossa
12.2020 - 05.2021

Faith Lutheran College - Redlands

Earnshaw State College

Bachelors of Nursing -

Australian Catholic University

Mater Education
Olivia Jacobs