Summary
Overview
Work History
Education
Skills
References
Community Work
Certification
Timeline
Generic

Olivia Johns

Preston,VIC

Summary

Sales executive with extensive experience in team management within hospitality and sales sectors. Proven track record in market research and establishing robust client relationships. Committed to innovative strategies for business development and enhancing customer loyalty.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Wedding Sales Executive

Nudo
Brunswick East
11.2024 - 05.2025
  • Working to a monthly and quarterly target
  • Lead generation
  • Closing deals
  • Negotiation
  • Creating Contracts
  • Training and working with sales hosts in my team
  • Selling venue, catering, floristry, photography, styling and planning.
  • Working across seven different venues

Melbourne Sales Manager

Cullen Jewellery
Kew, Australia
04.2023 - 11.2024
  • Tailored advice on gemstone quality, jewellery durability and customisations.
  • Creating and implementing showroom operations.
  • Management of a 16-person team.
  • Collaboration with marketing, brand and data analysts to create ultimate client experiences.
  • Provide exceptional client care in a high-end retail setting.
  • Ensuring all correspondence to clients from consultants on our team is above and beyond standard expectations.
  • Hitting sales targets and review targets.
  • Driving team motivation.

Duty Manager

The Stolberg Hotel
Preston
01.2022 - 01.2023
  • Managing general service.
  • Organising functions, including birthday parties, engagement parties, and other celebrations of up to 250 patrons.
  • Rostering staff.
  • Training staff.
  • Acting manager on duty for watching over the general bar area and the function spaces, this often included multiple functions every Saturday night.

Marketing Specialist

Aspire Sound Studio
Thornbury
05.2023 - Current
  • Providing advice on how to most effectively reach the target audience in advertising.
  • Creating brand identity.
  • Market research.
  • Setting prices for services that compete appropriately in the market.
  • Client correspondence.
  • Freelance

Typist, Receptionist and Office Assistant

City Orthopaedics
Richmond
11.2019 - 06.2022
  • Creating patient letters and medical records.
  • Organising the surgery schedule.
  • Office administrative duties.
  • Answering phones.
  • Processing payments through Medicare, private health insurance, TAC & work cover.

Waitress and Bartender

The Lower Plenty Hotel
Lower Plenty
11.2020 - 09.2021
  • Bartending the sports bar.
  • Waitressing for lunch and dinner service in the bistro.
  • Drink and dessert-making in the bistro.
  • Reception duties such as answering phones and taking bookings.

Waitress, Drinks and Desserts maker

The Pancake Parlour
Doncaster
01.2018 - 12.2019
  • Waitressing at a 24-hour location.
  • Drink and dessert making for up to 1,000 patrons in one night.

Crew Member

McDonalds
Yallambie, VIC
01.2014 - 03.2015
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.

Education

VCE -

Montmorency Secondary College
Montmorency, VIC
01-2017

Skills

  • Management and team motivation
  • Sales operations and strategy
  • Collaborative work
  • Brand development
  • Client engagement

References

  • Lara Rooney, Nudo, Senior Sales Consultant, 0413 609 923
  • Thomas Black, Cullen Jewellery, 0457 575 750
  • Nick Delmont, Cullen Jewellery, previous manager, 0416 893 572, nick_delmont@hotmail.com
  • Jordan Chiminello, Aspire Sound Studio, 0425 344 892, jordanchiminello@outlook.com, aspiresoundstudio@gmail.com
  • Hamish Arnold-Lester, The Stolberg Hotel, 0449 621 774

Community Work

  • Salvation Army, 01/01/15, 12/01/16
  • East Timor Fundraiser Dinner, 2016

Certification

  • Responsible Service of Alcohol

Timeline

Wedding Sales Executive

Nudo
11.2024 - 05.2025

Marketing Specialist

Aspire Sound Studio
05.2023 - Current

Melbourne Sales Manager

Cullen Jewellery
04.2023 - 11.2024

Duty Manager

The Stolberg Hotel
01.2022 - 01.2023

Waitress and Bartender

The Lower Plenty Hotel
11.2020 - 09.2021

Typist, Receptionist and Office Assistant

City Orthopaedics
11.2019 - 06.2022

Waitress, Drinks and Desserts maker

The Pancake Parlour
01.2018 - 12.2019

Crew Member

McDonalds
01.2014 - 03.2015

VCE -

Montmorency Secondary College

Similar Profiles

CREATE PROFILE
Olivia Johns