Olivia Upfill
Gledswood Hills,NSW
Summary
Driven and dedicated Bachelor of Business and Laws student at the University of Wollongong with a strong interest in developing a career in the legal profession. Proven experience in customer based roles has strengthened interpersonal, problem-solving, and teamwork skills, alongside a demonstrated ability to work under pressure. Balancing academic commitments with part-time employment reflects exceptional time management, reliability, and a proactive approach to learning and professional growth.
Overview
5
5
years of professional experience
Work History
Part time Sales Assistant
Peter Alexander
Narellan, NSW
10.2025 - Current
- Delivered exceptional customer service to create positive and engaging in-store experiences
- Consistently exceeded KPIs through proactive product knowledge, personalised assistance, and effective upselling
- Maintained store presentation by restocking, organising merchandise, and upholding visual merchandising standards
- Accurately processed cash and EFTPOS transactions using the POS system
- Ensured cleanliness and organisation of fitting rooms and the shop floor to support a welcoming retail environment
High School mathematics tutoring
Self employed
Narellan, NSW
02.2024 - Current
- Providing personalised teaching strategies tailored to each student’s learning style and needs
- Preparing lesson plans based on the curriculum and the student’s learning goals
- Maintaining a schedule for tutoring sessions
Casual team member
Mad Mex
Narellan, NSW
01.2025 - 12.2025
- Delivered friendly and efficient customer service, ensuring a positive dining experience
- Prepared, cooked, and assembled menu items to a high standard in line with food safety and quality procedures
- Completed extensive cleaning duties, including maintenance of dining equipment and overall store presentation
Casual team member
KFC
Narellan, NSW
05.2021 - 01.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to ensure efficient order fulfillment.
- Followed safety and hygiene standards in food handling practices.
Education
Higher School Certificate -
Magdalene Catholic College
Narellan, NSW01-2024
Bachelor of Laws - Bachelor of Business - Law And Business
University of Wollongong
Wollongong, NSWSkills
- Effective communication (written and verbal)
- Outstanding organisational and multitasking abilities
- High attention to detail
- Time management
- Computer skills and ability to use microsoft applications
Timeline
Part time Sales Assistant
Peter Alexander
10.2025 - Current
Casual team member
Mad Mex
01.2025 - 12.2025
High School mathematics tutoring
Self employed
02.2024 - Current
Casual team member
KFC
05.2021 - 01.2025
Higher School Certificate -
Magdalene Catholic College
Bachelor of Laws - Bachelor of Business - Law And Business
University of Wollongong