Om Deshpande
Melbourne
Summary
Dedicated Store Team Member at Coles Group, recognized for enhancing customer satisfaction through exceptional service and strong relationship-building. Demonstrated reliability and punctuality while maintaining cleanliness and hygiene standards. Successfully organized store displays, contributing to a welcoming shopping environment and encouraging repeat visits.
Overview
2
2
years of professional experience
Work History
Team Member
Coles Supermarket
03.2024 - 02.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Store Team Member
Om Opticals
06.2023 - 01.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Developed strong relationships with regular customers which increased return visits.
Education
Masters of Marketing And Communications - Marketing
University of Melbourne
Parkville, VIC12-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Following instructions
- Product knowledge
- Attention to detail
Accomplishments
- Resolved product issue through consumer testing.
- Achieved smooth daily functioning through effectively helping with stocking and handling checkout counters.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Team Member
Coles Supermarket
03.2024 - 02.2025
Store Team Member
Om Opticals
06.2023 - 01.2024
Masters of Marketing And Communications - Marketing
University of Melbourne
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