Onouthai LOUANGKILY
Burwood,NSW
Summary
Motivated customer service with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Holy Basil
Parramatta, NSW
09.2020 - 06.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Front of House Team Member
Dopa Donburi And Milkbar
Dopa Donburi And Milkbar Darling Quarter
10.2022 - Current
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
Housekeeping Room Attendant
The Retreat Network
1 Johnston St, Annandale NSW 2038
09.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Education
Diploma Marketing And Communication - Marketing And Communication
Magill Collage
Haymarket, NSWSIBN Collage
140 Elizabeth St, Sydney NSW 2000Skills
- Warm and Friendly
- Food and Beverage Service
- Team Players
- Order Placement
- Table Setting Arrangements
Timeline
Housekeeping Room Attendant
The Retreat Network
09.2024 - Current
Front of House Team Member
Dopa Donburi And Milkbar
10.2022 - Current
Wait Staff Member
Holy Basil
09.2020 - 06.2022
Diploma Marketing And Communication - Marketing And Communication
Magill Collage
SIBN Collage