Summary
Overview
Work History
Skills
Timeline
Generic

Opeyemi Adeyi

Etobicoke,Ontairo

Summary

Proven track record in enhancing facility hygiene and customer satisfaction at Kwara Hotel Pty Ltd, showcasing expertise in cleaning and sanitizing alongside exceptional customer service skills. Achieved significant improvements in workplace cleanliness and efficiency through teamwork and collaboration, exceeding performance targets by consistently meeting strict health and safety standards.

Overview

7
7
years of professional experience

Work History

Cleaner

Kwara Hotel Pty Ltd
03.2021 - 09.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Kitchen Hand

Mr Bigg's Restaurants
02.2018 - 02.2021
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Store Attendant

Ediwo Supermarket
06.2017 - 01.2018
  • Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
  • Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
  • Contributed positively toward team sales goals by consistently meeting or exceeding individual performance targets.
  • Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
  • Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
  • Streamlined checkout process by accurately handling cash transactions, issuing receipts, and bagging merchandise.
  • Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.

Skills

Cleaning and sanitizing

Sweeping and Mopping

Housekeeping

Customer Service

Reliability and punctuality

Knowledge of cleaning products

Health and Safety Regulations

Time Management

Teamwork and Collaboration

Timeline

Cleaner

Kwara Hotel Pty Ltd
03.2021 - 09.2024

Kitchen Hand

Mr Bigg's Restaurants
02.2018 - 02.2021

Store Attendant

Ediwo Supermarket
06.2017 - 01.2018
Opeyemi Adeyi