Orgilmaa Dorjpalam
Lidcombe,NSW
Summary
Driven administrative professional with a proven track record at SBTA & SELA, enhancing office productivity and efficiency through expert coordination and management. Skilled in database administration and relationship building, demonstrated by resolving student issues swiftly and boosting team efficiency. Achieved significant improvements in workflow and customer service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Officer
SBTA & SELA
401 Sussex St, Haymarket, NSW 2000
01.2024 - Current
- Created Letter of Offers and Confirmation of Enrolments with the highest efficiency.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Helped with Student Services to quickly resolve issues and promote smooth correspondence.
- Prepared project documents, reports, and brochures. Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Maintained precise records, ensuring timely processing of invoices, payments, and financial reports.
Supervisor
Luxtralia PTY LTD
3-5 Underwood Rd, Homebush NSW 2140
09.2022 - 01.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Checked store merchandise regularly for proper display and replenishment.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
Education
Master of Arts - Social Work
Western Sydney University
Sydney, NSW07.2027
Skills
- Scheduling appointments
- Relationship Building
- Expense Reporting
- Database Administration
- Budget Adherence
- Administrative Support
- Computer Skills
- Interpersonal relations
- Attention to detail
Certification
CAP - Certified Administrative Professional
Hobbies
Passionate about painting, exploring various mediums, and techniques. Enjoy playing badminton and participating in local clubs for fun. Enthusiastic about swimming, engaging in regular workouts. These activities enhance my creativity, physical fitness, an teamwork skills.
Timeline
Administrative Officer
SBTA & SELA
01.2024 - Current
Supervisor
Luxtralia PTY LTD
09.2022 - 01.2024
Master of Arts - Social Work
Western Sydney University