Orla Dal Santo
Semaphore ,SA
Summary
Accomplished Retail Pharmacist with extensive experience at Chemist Warehouse, adept at improving patient care through accurate medication counseling and efficient workflow optimization. Excelled in fast-paced environments, showcasing exceptional customer service skills and a commitment to safety. Fully trained pharmacist vaccinator. Proficient in inventory management and fostering strong healthcare relationships, enhancing pharmacy efficiency and patient adherence.
Overview
16
16
years of professional experience
Work History
Retail Pharmacist
Chemist Warehouse
Port Adelaide SA
12.2021 - Current
- Working as part of a pharmacist team in a busy pharmacy dispensing 500+ prescriptions daily
- Fully trained pharmacist vaccinator
- Developed strong relationships with customers by addressing their concerns and providing personalized service.
- Implemented strategies for improving workflow efficiency within the pharmacy environment while maintaining strict quality control standards.
- Educated patients on proper medication usage, side effects, and potential interactions, promoting safety and adherence.
- Administered prescription medications to public.
- Maintained up-to-date knowledge of industry trends, regulations, and best practices through continuing education courses and professional networking.
- Ensured compliance with all federal, state, and local laws pertaining to pharmacy practice as well as company policies and procedures.
- Provided advice on health issues, symptoms, and medications.
- Performed influenza and whooping cough vaccinations
Pharmacist Manager
Jhoots Pharmacy (uk)
FIlton, Bristol UK
09.2010 - 09.2021
- Managed a pharmacy within a large GP surgery which required building rapport and regular liaising with the healthcare staff within the surgery to optimise patient safety
- Mentored junior pharmacists and technicians, fostering a supportive learning environment.
- Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy
- Developed strong relationships with healthcare providers to optimize collaborative care
- Enhanced patient safety with thorough medication reviews and drug interaction assessments
- Trained pharmacy interns and newly hired pharmacy technicians.
Primary Pharmacist Manager
JHoots Pharmacy
Hilton, Derby, UK
06.2009 - 09.2010
- Primary pharmacist in a 100 hour pharmacy with high levels of OTC sales
- Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy team.
- Enhanced patient safety with thorough medication reviews and drug interaction assessments.
- Educated patients on medication usage and potential side effects, promoting adherence to prescribed regimens.
- Promoted pharmacy services to patients and medical providers.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
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Pharmacist Manager
JHoots Pharmacy
Grange Park, Northampton, UK
08.2008 - 09.2009
- Enhanced patient safety with thorough medication reviews and drug interaction assessments.
- Educated patients on medication usage and potential side effects, promoting adherence to prescribed regimens.
- Promoted pharmacy services to patients and medical providers.
- Streamlined pharmacy operations for better customer service and reduced wait times.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
Education
Masters Of Pharmacy - Pharmacy
Robert Gordon University
Aberdeen 07.2007
Skills
- Fully trained pharmacist vaccinator
- Comfortable working in fast paced environments
- Many years experience in retail pharmacy
- Excellent customer service skills
Timeline
Retail Pharmacist
Chemist Warehouse
12.2021 - Current
Pharmacist Manager
Jhoots Pharmacy (uk)
09.2010 - 09.2021
Primary Pharmacist Manager
JHoots Pharmacy
06.2009 - 09.2010
Pharmacist Manager
JHoots Pharmacy
08.2008 - 09.2009
Masters Of Pharmacy - Pharmacy
Robert Gordon University