ORLA POWELL
Putney ,NSW
Summary
Committed disability support worker with over 16 years in the healthcare industry.
Trained and proficient in epilepsy management, with thorough experience collaborating with speech and occupational therapists, and other relevant medical professionals.
A sound understanding of NDIS policies and regulations.
Experience working 1:1 with clients with complex intellectual impairments, non-verbal autism, physical disabilities, epilepsy, ADHD, OCD, depression bi-polar and anxiety disorders.
Passionate regarding the advocacy of client rights and access to all possible opportunities and experiences.
Overview
20
20
years of professional experience
Work History
Disability Support Worker
Various
02.2021 - Current
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Assisted clients in navigating community resources, ensuring access to essential services and opportunities.
- Developed and implemented tailored care plans, addressing individual needs and preferences for optimal outcomes.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies for clients.
- Evaluated client progress regularly, adjusting care plans based on feedback and changing needs.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Ward Clerk
Hunters Hill Private Hospital
Hunters Hill, NSW
05.2021 - 02.2022
- Daily management of busy rehabilitation ward assisting medical staff and patients.
- Updating, preparing and generating patient documentation, charts, medical records and compliance.
- Management of multiple staff and ward diaries, and calenders.
- Ensuring rooms for new admissions are clean and fully functional.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Preparation and compilation of patient files, pathology and other information for medical records.
- Corresponding with patients, families and medical professionals via email, post and multi-line phone system.
- Supervising all incoming patient referrals and performing all rehabilitation patient health fund eligibility checks.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Accurate preparation of all financial consent paperwork. Printing all paperwork, stickers and wristbands for incoming admissions.
- Updating, printing and distribution of staff handover information, discharge summaries, diet charts and various other documentation.
- General assistance with patients and their families, arranging meals, laundry services, external scans and appointments, transportation, and being a friendly and empathetic team member to converse with.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Organisation and set up of required information for Doctors rounds and case conferences.
- Interviewed clients and family members to obtain key information for case planning and management.
- Liaising with kitchen and maintenance staff regarding any issues.
- Scheduling MRI, CT, X-ray and other scans for patients internally within the hospital as well as off site.
Patient Registration Officer
Royal Prince Alfred Hospital
Camperdown, NSW
01.2010 - 09.2018
- Maintained accuracy, completeness and security for medical records and health information.
- Managed the obstetric patient booking office, registering and overseeing bookings, health fund eligibility and billing, and scheduling appointments for both patients and medical staff.
- Liaised with and competently assisted nursing and obstetric staff.
- Interacted with health fund providers regarding billing and documentation policies, procedures and regulations.
- Managed delivery ward and birth centre admissions desk, competently handling a high volume of patient admissions and registrations, telephone and patient enquiries and updating of medical records.
- Worked independently and efficiently using various medical software programs to maintain and update patient records.
- Handled and resolved patient and professional concerns and requests in a friendly and efficient manner.
- Precisely and independently executed all filing, claims and birth registration documents, and data entry for the obstetric department.
Administrator & Office Manager
Interarch Interior Design
Pyrmont, NSW
06.2005 - 12.2009
- Completed and thoroughly checked contract documentation for various trades and government departments.
- Monitored all incoming contracts and service agreements for correct pricing and information.
- Double-checked plans and specifications of contract work to ensure company compliance.
- Overall administration and management of a small, extremely busy interior design office.
- Managed all appointments, site visits and travel arrangements for principal and senior designers.
- Managed all accounts, payroll and invoices.
- Handled all telephone and email enquiries as well as greeting all visitors and clients.
Education
Certificate in Individual Disability Support
Acacia Education And Training
Surry Hills, NSWCertificate in First Aid
Acacia Education And Training
Surry Hills, NSWDiploma - Interior Design & Digital Drawing
CATC
The Rocks, NSWDiploma in Professional Photography - Photography
Australian Institute of Photography
Sydney, NSWSkills
- Attentive support
- Medication management
- Sound knowledge and experience with various disability communities and supports
- Accurate and detailed
- Knowledge of NDIS statutes and regulations
- Articulate and well-spoken
- Works well under pressure independently and in a team environment
- Daily Living Support
- Adept multi-tasker
- Household Cleaning and personal hygiene assistance
- Client focused
- Strong knowledge of medical terminology and medication types
- First Aid Certification
- Police and working with children check
- Meal Planning and Preparation
Timeline
Ward Clerk
Hunters Hill Private Hospital
05.2021 - 02.2022
Disability Support Worker
Various
02.2021 - Current
Patient Registration Officer
Royal Prince Alfred Hospital
01.2010 - 09.2018
Administrator & Office Manager
Interarch Interior Design
06.2005 - 12.2009
Certificate in Individual Disability Support
Acacia Education And Training
Certificate in First Aid
Acacia Education And Training
Diploma - Interior Design & Digital Drawing
CATC
Diploma in Professional Photography - Photography
Australian Institute of Photography