Industrial Process Engineer with 5 years of experience in production and continuous improvement in Colombia. Certified ISO 9001:2015 Internal Auditor with Lean Management implementation skills. International experience in Australia, including production roles in Melbourne and barista experience in Hobart, demonstrating adaptability, strong work ethic, and customer service skills.
Overview
9
9
years of professional experience
Work History
Barista Shift Supervisor
TCM MARKET
Hobart , TAS
02.2025 - Current
Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Managed inventory levels and placed orders for coffee supplies and equipment.
Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
Barista
DACI & DACI
Hobart , TAS
08.2024 - 04.2025
Prepared high-quality espresso drinks and specialty beverages for customers.
Provided excellent customer service and answered questions about menu items.
Managed cash register transactions and accurately handled customer payments.
Cleaner
Contempo
Hobart , TAS
02.2024 - 08.2024
Ensured cleanliness of assigned areas by effectively utilizing appropriate cleaning supplies and equipment.
Coordinated daily cleaning schedules to guarantee thorough attention to all areas.
Performed comprehensive cleaning of bathrooms, including toilets, sinks, countertops, mirrors, and floors, to maintain hygiene standards.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Print Finisher
PMI Solutions
Melbourne, VIC
12.2022 - 02.2024
I prepare and organize all the necessary elements to frame the portraits, adjusting them to the required size.I guarantee a strict quality control of each piece. I actively participate in the inventory control and meticulous tracking of prints from their creation to their final destination, supervising their 5 production processes.
Plant Supervisor
Bank of the Republic of Colombia
Bogotá D.C, Bogota D.C Colombia
06.2022 - 11.2022
Supervised daily plant operations and ensured adherence to safety protocols.
Supervised daily plant operations and ensured adherence to safety protocols.
Managed inventory levels and ordered supplies as needed for production.
Implemented process improvements to enhance operational efficiency and workflow.
Implemented process improvements to enhance operational efficiency and workflow.
Planned shift rotations according to workload demands while ensuring adequate coverage at all times.
Managed personnel in printing plant, prepared monthly activity reports, conducted inventories, managed raw materials, provided technological support in Microsoft tools, and developed databases, dashboards, and macros for inventory control.
Supernumeraries
Bank of the Republic of Colombia
Bogotá D.C, Bogota D.C Colombia
02.2020 - 06.2022
Assisted in filling temporary vacancies and transitioning paper counting and production supervision duties. Provided technological support to supervisors and managers. Handled heavy machinery in the bank's production facility and assisted with annual and monthly inventories.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
General Assistant
Bank of the Republic of Colombia
Bogotá D.C, Bogota D.C Colombia
09.2017 - 02.2020
Handling of heavy machinery in the bank's production plant. Assist with annual and monthly inventories. Delivering raw materials to the necessary processes and organizing the drying process. Stacking paper bundles for further processing and transferring materials for storage in paper and ink warehouses.
Managed daily administrative tasks to support departmental operations.
Collaborated with team members to enhance workflow efficiency.
Education
Advanced Diploma Program Management - Management
AIBT
Hobart, TAS
03-2026
Diploma Project Management - Management
AIBT
Hobart, TAS
03-2025
Bachelor of Science - Industrial Process Enginee
Central Technical Institute Technological School
Bogotá D.C Colombia
05-2021
Diploma Lean Management Implementer - Management / Production
Central Technical Institute Technological School
Bogotá D.C Colombia
04-2021
ISO 9001:2015 Internal Auditor - Quality Management System
APPLUS
Bogotá D.C Colombia
07-2019
Skills
Point of sale management
Customer service
Inventory management
Quality control
Process optimization
Project management
Team building
Analytical skills
Data analysis
Attention to detail
Decision-making
Analytical thinking
Timeline
Barista Shift Supervisor
TCM MARKET
02.2025 - Current
Barista
DACI & DACI
08.2024 - 04.2025
Cleaner
Contempo
02.2024 - 08.2024
Print Finisher
PMI Solutions
12.2022 - 02.2024
Plant Supervisor
Bank of the Republic of Colombia
06.2022 - 11.2022
Supernumeraries
Bank of the Republic of Colombia
02.2020 - 06.2022
General Assistant
Bank of the Republic of Colombia
09.2017 - 02.2020
Advanced Diploma Program Management - Management
AIBT
Diploma Project Management - Management
AIBT
Bachelor of Science - Industrial Process Enginee
Central Technical Institute Technological School
Diploma Lean Management Implementer - Management / Production
Central Technical Institute Technological School
ISO 9001:2015 Internal Auditor - Quality Management System