Oscar Martin
Chatswood,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Casual Retail Assistant
MUJI
11.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
Team Member
Officeworks
07.2019 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Law - Law
University of Tech Sydney
Sydney, NSW2027
High School Diploma -
NBSC Manly Selective Campus
North Curl Curl, NSW2022
Skills
- Sales Records Management
- Sales Contracts
- Adaptable and Flexible
- Self-Checkout Assistance
- Excellent Written and Verbal Communication
- Persuasive Selling
- Team Cooperation
- Retail Store Operations
Gym
Enjoy working out and keeping fit by training everyday working on strength and cardio to keep in shape
Timeline
Casual Retail Assistant
MUJI
11.2022 - Current
Team Member
Officeworks
07.2019 - 12.2022
Bachelor of Law - Law
University of Tech Sydney
High School Diploma -
NBSC Manly Selective Campus
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