Osman Canata

• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Handling all Export operations from start to finish
• Monitored logistics performance and identified improvement opportunities.
• Negotiated transportation and logistics contracts to reduce shipping costs.

• Recruited and hired top-level talent to add value and expertise to sales department.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Built relationships with customers and community to establish long-term business growth.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Evaluated performance against goals and implemented appropriate development plans.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Communicated product quality and market comparisons by creating sales presentations.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Monitored logistics performance and identified improvement opportunities.
• Managed logistics budgets and forecasting to achieve cost-effective operations.
• Negotiated transportation and logistics contracts to reduce shipping costs.

• Coordinated large scale volume in a timely manner
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.

Coordinating Builds of export ULD's

• Maintained energy and enthusiasm in fast-paced environment.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Served customers and followed outlined steps of service.

• Import and Export Operations. Start to Finish
• Organising both Loose and ULD bookings
• Extensive CW1 (Cargo Wise) knowledge
• ability to use ICS (Integrated Cargo Systems)
• Skilled at working independently and collaboratively in a team environment.
• Gained extensive knowledge in data entry, analysis and reporting.
• Resolved problems, improved operations and provided exceptional service.