Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

OSTINNA BUOHN

Tarneit,Vic

Summary

I'm a university student who has been working hard to advance and facilitate many skills that I know would benefit my professional qualification for future jobs. While I have done a lot of volunteering, hospitality, customer service, and picking and packing orders to be delivered, I want to become more versatile and work in a variety of settings. I'm a well-organized and motivated employee eager to put my time management and organizational skills to use in a variety of settings.I am now looking for a position where I can put my extensive skills, knowledge, and experience in all aspects of Customer Service to use in a professional business environment. Quick learner: learn on the go, as a result I'm able to work faster and more efficiently. Communication/Teamwork: communicating all relevant information clearly and concisely. Trained new hires and inexperienced employees in tasks. Customer Service Adept: Resolved disputes or issues wherever possible and deferred larger problems to supervisors as appropriate. Honesty/Reliability: Maintained data integrity by communicating any mistakes in the workspace to the supervisor. Took on any task outside of the usual workflow upon the supervisor’s request. Flexibility/Adaptability: Communicated with staff from other outlets to expand the flow of teamwork and allow both teams to benefit from collaborating. Responding efficiently to changing circumstances such as depleted stock and unique customer requests.

Overview

3
3
years of professional experience

Work History

housekeeper

The posthouse motel
05.2023 - 07.2023
  • Greeting customers
  • Being respectful and professional
  • Maintaining a clean environment, and reporting any safety hazards to the manager
  • Cleaned rooms on assigned list within scheduled shift, adhering to turnaround time frames by room type.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Team Member

Spark Events Group
03.2023 - 04.2023
  • Moto Grand Prix Phillip Islandprix phillip island
  • GMHBA Geelong Stadium stadium - AFL
  • Activation staff
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked with different stations to provide optimal coverage and meet production goals.

Position- Housekeeper

Crown
06.2022 - 03.2023
  • Greeting customers with a smile
  • Maintaining a clean environment
  • Cleaned rooms on assigned list within scheduled shift, adhering to turnaround time frames by room type
  • Replaced room amenities, literature and complementary food and beverage items to match brand standards
  • Reported maintenance-related issues identified in rooms or public spaces to the executive housekeeper.

Pick Packer

Programmed
12.2021 - 06.2022
  • Programmed, Truganina, VIC, Used labeling software and specialized printers to generate and print product labels
  • Promote workplace safety
  • Used handheld RFID guns to scan product labels and update inventory locations
  • Picked proper items and quantities according to pick lists
  • Promoted workplace safety

Receptionist

Hair Afrique
09.2021 - 12.2021
  • Promote workplace safety
  • Taking call and booking appointments
  • Maintaining window displays, signs, shelves, and the sales floor, as well as making certain that items are attractive and clean
  • Providing clients with information about member advantages, specials, and sales
  • Serving consumers, responding to their enquiries and concerns, and offering product information and suggestions

Spotlight, Harris Scarfe
07.2020 - 08.2021
  • Manor lake food bank: volunteering community clean up: volunteering
  • Tree planting : volunteering catering: volunteering
  • Scanning, packaging and picking
  • Kept customers satisfied
  • Pre-assembled boxes for easy use in food distributions to families and dependent food banks
  • Participated in regular cleaning activities to keep workstations sanitized during each shift.

Education

VCE CERTIFICATE -

Tarneit Senior College
Tarneit, VIC
10.2021

BACHELOR OF CRIMINOLOGY - BACHELOR OF PSYCHOLOGICAL SCIENCE

Latrobe University
Bundoora, VIC
06.2026

Skills

Hospitality Skills:

Worked under pressure as a team member at crown

Quick learner:

learn on the go, and as a result, I'm able to work faster and more efficiently

Communication/Teamwork:

communicating all relevant information clearly and concisely Trained new hires and inexperienced employees in tasks

Customer Service Adept:

Resolved disputes or issues wherever possible and deferred larger problems to supervisors as appropriate

Honesty/Reliability:

Maintained data integrity by communicating any mistakes in the workspace to the supervisor Took on any task outside of the usual workflow upon the supervisor’s request

Flexibility/Adaptability: Communicated with staff from other outlets to expand the flow of teamwork and allow both teams to benefit from collaborating Responding efficiently to changing circumstances such as depleted stock and unique customer requests

Accomplishments

baseball captain ( 2017)

soccer captain ( 2018)

chess terminate medial( 2018)

athletic track championship ( 2019)

Timeline

housekeeper

The posthouse motel
05.2023 - 07.2023

Team Member

Spark Events Group
03.2023 - 04.2023

Position- Housekeeper

Crown
06.2022 - 03.2023

Pick Packer

Programmed
12.2021 - 06.2022

Receptionist

Hair Afrique
09.2021 - 12.2021

Spotlight, Harris Scarfe
07.2020 - 08.2021

VCE CERTIFICATE -

Tarneit Senior College

BACHELOR OF CRIMINOLOGY - BACHELOR OF PSYCHOLOGICAL SCIENCE

Latrobe University
OSTINNA BUOHN