Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Oto Dunbar

West End,QLD

Summary

Dynamic professional with a proven track record at The Star Brisbane, excelling in customer service and regulatory compliance. Skilled in project management and effective communication, I thrive in fast-paced environments, ensuring VIP patrons receive exceptional experiences while maintaining safety standards. Passionate about team building and problem-solving to enhance service delivery.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Premium Gaming Services Host

The Star Brisbane
Brisbane, QLD
09.2024 - Current
  • Delivered exceptional service to VIP patrons, including greeting guests and managing the sign-in processes.
  • Assisted with responsible gambling initiatives by supporting exclusion requests and identifying at-risk behaviors.
  • Managed challenging customer interactions, including de-escalating aggressive or intoxicated patrons professionally
  • Collaborated effectively in a fast-paced, team-based environment to maintain service standards and patron safety

Basketball Coach

Anglican Church Grammar School
East Brisbane, QLD
04.2024 - Current
  • Coached junior players aged years 8 to 14, tailoring drills to suit varying skill levels and development needs.
  • Communicated effectively with players, parents, and senior coaching staff to ensure alignment on goals and progress

Liquor Team Member

BWS
East Brisbane, QLD
09.2023 - 09.2024
  • Maintained inventory levels and organized merchandise displays.
  • Collaborated with team members to ensure store cleanliness and safety.
  • Assisted customers with product selection and inquiries.

Rowing Coach

Brisbane Girls Grammar School
Brisbane, QLD
03.2023 - 09.2023
  • Developed training plans for athletes to enhance rowing techniques and performance.
  • Monitored athlete progress, providing feedback and support during training.
  • Communicated regularly with parents regarding their children's progress both academically and athletically.

Griller

Grill'd
South Bank, QLD
02.2023 - 09.2023
  • Grilled and prepared a variety of burgers to meet customer preferences.
  • Maintained cleanliness of the grill area and equipment for safety compliance.
  • Collaborated with team members to streamline kitchen operations during peak hours.

Surf Lifeguard

The Currumbin Vikings
Currumbin, QLD
09.2021 - 09.2023
  • Enforced beach regulations and ensured compliance among visitors.
  • Provided clear communication during rescue operations with team members.

Cashier

The Stores Grocer
West End, QLD
07.2019 - 12.2021
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained clean and organized checkout areas for a pleasant shopping experience.

Education

Bachelor of Engineering (Honours)/Bachelor of Business -

Queensland University of Technology
Brisbane, QLD
11-2027

High School Diploma -

Anglican Church Grammar School
East Brisbane, QLD
11-2022

Skills

  • Project management
  • Customer service
  • Regulatory compliance
  • Team building
  • Effective communication
  • Problem solving

Affiliations

  • Currently playing soccer at Annerley FC
  • Playing social basketball

Certification

  • Bronze Medallion
  • First-Aid Certificate
  • Blue Card
  • Marine License
  • RSA

Timeline

Premium Gaming Services Host

The Star Brisbane
09.2024 - Current

Basketball Coach

Anglican Church Grammar School
04.2024 - Current

Liquor Team Member

BWS
09.2023 - 09.2024

Rowing Coach

Brisbane Girls Grammar School
03.2023 - 09.2023

Griller

Grill'd
02.2023 - 09.2023

Surf Lifeguard

The Currumbin Vikings
09.2021 - 09.2023

Cashier

The Stores Grocer
07.2019 - 12.2021

Bachelor of Engineering (Honours)/Bachelor of Business -

Queensland University of Technology

High School Diploma -

Anglican Church Grammar School

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