Summary
Overview
Work History
Education
Skills
Timeline
Generic

Owen Eastwood

Darwin,NT

Summary

I left Highschool in 2015 after receiving my GCSE grades to pursue a career in construction (plumbing). After completing and earing my level 2 diploma i had already been working and earing money in retail so decided to stick to it at the time. I have since worked in multiple roles. I consider one of my my biggest strengths to be my communication skills. I am reliable, punctual, hardworking, kind and motivated to excel in any role that i am working in.

Overview

5
5
years of professional experience

Work History

Telemarketer

Synergy
02.2022 - 07.2023

My role in this job was to follow up leads who where interested in comparing health insurance options. Instead of persuading them to switch, my goal was to help people explore different health providers and find a policy that would save them money and provide them with the best coverage possible.

Insulation Installer

Queenstown Insulation
08.2021 - 02.2022
  • Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
  • Worked with variety of insulation material types in residential and commercial settings.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.

Store Supervisor

Info & Snow
05.2021 - 08.2021

as a store supervisor, i would open and close the shop, organise rosters from time to time, deal with customer emails, sell ski/snowboarding passes, rental gear and transportation up the ski slopes. our service ensured all our customers received a stress free service to make life easier and more efficient to enjoy their ski trip.


we also sold other activities like skydiving, bungee jumping quad biking and more.

Landscape Laborer

Concept Landscaping
02.2021 - 04.2021
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.

Scaffold Labourer

Wild Projects
12.2020 - 02.2021

As a scaffold labourer, i was responsible for assisting in the construction and dismantling of scaffolding structures. I would from sometimes have to help assemble the scaffolding by connecting components and ensuring they are secure if necessary.

I was mainly involved in loading and unloading materials and maintaining a safe work environment.

This role is crucial in providing a stable and secure platform for workers to perform their tasks at heights.

Demolition Laborer

Hays Recruitment
09.2020 - 12.2020
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
  • Operated power equipment to move materials and promote job efficiency.
  • Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
  • Gathered and disposed of worksite debris to remove safety hazards.

Telemarketer

Public Outreach New Zealand
03.2020 - 09.2020
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded and updated customer information in online systems.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Followed up with customers to solicit further sales.

Receptionist /Administrator Assistant

One Medical Group
03.2018 - 02.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Supported clinical staff with chaperoning and navigating patients.

Sales Assitant

The Perfume Shop
03.2018 - 03.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Managed efficient cash register operations.

Education

Level 2 Diploma - Plumbing

Leeds Building College
Leeds, United Kingdom
05.2017

GCSE (C) - English

Cardinal Heenan, Catholic High School
Leeds, United Kingdom
07.2015

GCSE (C) - Maths

Cardinal Heenan, Catholic Highschool
Leeds, United Kingdom
07.2015

GCSE (C) - Geography

Cardinal Heenan, Catholic Highschool
Leeds, United Kingdom
07.2015

GCSE (D) - Science

Cardinal Heenan, Catholic Highschool
Leeds, United Kingdom
07.2015

GCSE (D) - Art

Cardinal Heenan, Catholic Highschool
Leeds, United Kingdom
07.2015

NVQ (level 2) - Spanish

Cardinal Heenan, Catholic Highschool
Leeds, United Kingdom
07.2015

NVQ (level 2) - Sports Studies

Cardinal Heenan, Catholic Highschool
Leeds, United Kingdom
07.2015

Skills

  • Sales Expertise
  • punctual
  • hardworking
  • determined
  • customer service
  • teamwork
  • communication
  • emotional intelligence
  • active listening

Timeline

Telemarketer

Synergy
02.2022 - 07.2023

Insulation Installer

Queenstown Insulation
08.2021 - 02.2022

Store Supervisor

Info & Snow
05.2021 - 08.2021

Landscape Laborer

Concept Landscaping
02.2021 - 04.2021

Scaffold Labourer

Wild Projects
12.2020 - 02.2021

Demolition Laborer

Hays Recruitment
09.2020 - 12.2020

Telemarketer

Public Outreach New Zealand
03.2020 - 09.2020

Receptionist /Administrator Assistant

One Medical Group
03.2018 - 02.2020

Sales Assitant

The Perfume Shop
03.2018 - 03.2019

Level 2 Diploma - Plumbing

Leeds Building College

GCSE (C) - English

Cardinal Heenan, Catholic High School

GCSE (C) - Maths

Cardinal Heenan, Catholic Highschool

GCSE (C) - Geography

Cardinal Heenan, Catholic Highschool

GCSE (D) - Science

Cardinal Heenan, Catholic Highschool

GCSE (D) - Art

Cardinal Heenan, Catholic Highschool

NVQ (level 2) - Spanish

Cardinal Heenan, Catholic Highschool

NVQ (level 2) - Sports Studies

Cardinal Heenan, Catholic Highschool
Owen Eastwood