Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Owen Nganga

Sutherland,NSW

Summary

Dynamic Community Worker with a proven track record at Tender Loving Care Disability Services, excelling in advocacy and crisis intervention. Skilled in data collection and group facilitation, I empower clients to achieve their goals while fostering strong relationships with families and service providers. Committed to enhancing community well-being through innovative solutions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Community Worker

Tender Loving Care Disability Services
01.2024 - Current


• Assisting participants in achieving the goals outlined in their NDIS plans, including skill development in
personal care and domestic tasks
• Supporting clients in weekly planning and decision-making to promote independence
• Advocating on behalf of participants and helping them develop self-advocacy skills
• Fostering and maintaining positive relationships between participants and their families, support networks,
and service providers
• Applying knowledge of sociological factors to support participants within the context of their lived experience
• Ensuring legal and ethical compliance in all aspects of his role
• Facilitating debriefing and providing peer support when needed
• Maintaining accurate and timely progress notes and documentation
• Planning, coordinating, and leading both individual and group activities
• Assessing and managing risk to ensure participant safety and wellbeing
• Undertaking additional tasks and responsibilities as required to support organisational goals

  • Focuses on community development initiatives and collective solutions to address systemic issues like housing, employment, and social inclusion.
  • Duties often involve advocacy, capacity-building, and linking individuals to broader community resources


Community Worker

Personalized Care Pty Ltd
09.2023 - 01.2025
  • Assisted clients with personal hygiene and grooming such as bathing, oral hygiene and toileting.
  • Participated in group planning and helped develop individual activity plans, focusing on special needs of each client.
  • Assisted clients with mobility such as getting out of bed, dressing and transferring to commode or wheelchair.
  • Escorted clients to appointments, shopping and leisure activities.
  • Observed, monitored and recorded clients' physical and emotional well-being to report changes to senior staff.
  • Cleaned clients' residences and organization's building by washing walls, scrubbing and vacuuming floors, dusting furniture and cleaning windows and mirrors.
  • Used alayacare to report and document clients daily activities and progress.
  • Worked with clients' families to provide recommendations and advice on proper care.
  • Developed healthy, nutritious breakfast, lunch, and dinner menus for clients.
  • Assisted clients with prescribed exercises to improve mobility.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Targeted specific community groups with wellness and disease management information.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Set up community health education and promotion programs to reduce chronic conditions.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Created and distributed health-related education materials to improve program awareness.
  • Facilitated health screenings with follow-up care to target specific issues.
  • Collaborated with external organizations to coordinate health and social services.
  • Monitored and documented participants' progress toward individualized health goals.
  • Developed and maintained relationships with community partners to build program scope.

Education

Diploma of Community Services

Australian Education College

Skills

  • Data collection
  • Task prioritization
  • Group facilitation
  • Attention to detail
  • Problem-solving aptitude
  • Policy analysis
  • Crisis intervention

Certification

  • First Aid & CPR Certificate
  • Working With Children Check
  • Australian Driving Licence
  • NDIS Worker Check Clearance

Timeline

Community Worker

Tender Loving Care Disability Services
01.2024 - Current

Community Worker

Personalized Care Pty Ltd
09.2023 - 01.2025

Diploma of Community Services

Australian Education College
Owen Nganga