Pabitra Neupane
Brisbane,QLD
Summary
Dynamic and dedicated professional with a strong background in customer service and leadership, honed at Lumbini Restaurant and Lodge. Proven ability to enhance guest experiences through effective communication and time management. Skilled in Microsoft Word, I thrive in fast-paced environments, ensuring satisfaction and operational excellence.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Secondary School Teacher
Lyceum Model School
Kathmandu, Nepal
02.2020 - 03.2025
- Delivered engaging lessons that fostered student participation and understanding.
- Cultivated positive relationships with students, parents, and colleagues to enhance community support.
- Managed classroom activities to create a professional and supportive learning environment.
- Assisted with school events, administration, and student record management.
- Prepared reports and maintained accurate documentation.
- Developed strong leadership, communication, and problem-solving skills.
Cleaner
Bhatbhateni SuperMarket
Kathmandu,Nepal
03.2019 - 01.2020
- Cleaned and sanitized store floors to maintain a safe shopping environment.
- Organized shelves and displays to enhance product visibility and accessibility.
- Monitored cleaning supplies and reported inventory needs for timely restocking.
Receptionist
Lumbini Restaurant and lodge
Butwal, Kathmandu
05.2018 - 01.2019
- Welcomed guests and provided professional customer service.
- Managed bookings, guest inquiries, and front desk operations.
- Answered phone calls and responded to customer requests efficiently.
- Handled cash transactions and maintained accurate records.
- Coordinated with housekeeping and restaurant staff to ensure guest satisfaction.
- Maintained a friendly and professional atmosphere for customers.
Education
Bachelor - Micro-Biology
Tri-Chandra college
Kathmandu, Nepal03-2025
Skills
- Customer service
- Communication skills
- Computer literacy
- Restaurant experience
- Leadership
- Time management
- Microsoft word
Certification
Barista Training, Koffee Academy
Languages
- English
- Hindi
- Nepali
Timeline
Secondary School Teacher
Lyceum Model School
02.2020 - 03.2025
Cleaner
Bhatbhateni SuperMarket
03.2019 - 01.2020
Receptionist
Lumbini Restaurant and lodge
05.2018 - 01.2019
Bachelor - Micro-Biology
Tri-Chandra college