Paige Alexander
Dubbo,NSW
Summary
I am a very reliable individual proudly offering 6 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. I am a versatile individual with an independent and polite approach to handling high-volume customer and work loads. I am a very motivated individual and have adequate experience and a history of success in all areas of work. I thrive in busy hospitality environments and strive to offer the best possible personal experience to customers and staff members.
Overview
8
8
years of professional experience
Work History
Bar Manager
The Pastoral Hotel
Dubbo, NSW
07.2020 - Current
- Hold current NSW RSA and RCG certificate
- POS and Pager system operations
- Waitressing
- Working long hours
- Preparing reservations for lunch and dinner periods
- Assisting with function coordination
- Correctly pouring spirits and beers
- Customer phone and email enquiries
- Cleaning and polishing glasses
- Poker machine maintenance
- TAB and Keno operations
- Changing beer kegs
- Cocktail making and preparation
- Effectively coordinating shift staff
- Adhering to House Policy
- Training new staff members
- Operating PatronScan
- Handling large amounts of cash
- Balancing tills daily and recording daily takings
- Attending long shifts and volunteering to cover in times of need
- Correctly following opening and closing procedures
Junior Optical Assistant
Burgun And Williams Optometrists
01.2021 - 03.2022
- Following opening and closing procedures daily
- Operating "Sunnix " application
- Troubleshooting with patients and staff members
- Attending training workshops
- Interacting and appropriately assisting elderly and disabled patients
- Operating workplace equipment
- Maintained energy and enthusiasm in fast-paced environment
- Answering phones and making appointments
- Accommodating for emergencies and taking all legal precautions to provide the most upmost care and protection of patients
- Stocktake and online ordering
- Managed multiple tasks and met time-sensitive deadlines
- Team work with staff members, senior staff and bosses
Senior Sales Assistant
Bakers Delight
07.2016 - 10.2020
- Advanced customer service
- Hygienic food handling
- Following opening and closing procedures
- Handling cash
- Answering the phone and taking preorders
- Coordinating and training staff on a daily basis
- Operating workplace machinery
- Workplace and staff coordination during busy periods
- Stocktake and finalising daily takings
- Commencing shifts at early hours of the morning
Education
High School Diploma -
Dubbo College Senior Campus
Dubbo, NSW11.2020
Skills
- Front of House Management and Leadership
- POS Terminal Operations
- Work Planning and Prioritizing
- Money Handling
- Verbal and Written Communication
- Equipment Maintenance
- Staff Training
- Responsible Alcohol Service
- Cocktail Knowledge
- High-Volume Environments
- Restaurant Management
- Expert Customer Engagement
Timeline
Junior Optical Assistant
Burgun And Williams Optometrists
01.2021 - 03.2022
Bar Manager
The Pastoral Hotel
07.2020 - Current
Senior Sales Assistant
Bakers Delight
07.2016 - 10.2020
High School Diploma -
Dubbo College Senior Campus
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