While having not obtained a previous receptionist position, I have background in various office settings. Due to the nature of previous work settings, I have knowledge with electronic and paper documentation, patient confidentiality and have sound computer and phone skills, ability to take on multiple simultaneous tasks with excellent time management abilities. I am willing to learn fast on the job and pride myself in delivering exceptional work.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
South Australian Jockey Club Inc
09.2022 - Current
Maintained clean and organized restaurant to comply with hygiene and health regulations.
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Greeted and seated over 100 guests to provide friendly and welcoming experience.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Provided multiple guests with information about menu items, specials and promotions to provide quality service.
Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Processed payments and provided receipts to establish proof of transaction.
Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Arranged tables and chairs for special occasions and events.
Disability Support Worker
GoNADS- (Privately Owned Business)
09.2020 - 09.2021
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Kept detailed daily logs with care actions, patient behavior's, and incidents.
Maintained safety with tidy, clean, and hazard-free home environments.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Prepared nutritious meals to meet individual dietary needs for clients.
Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Kept accurate records for client files and handled related paperwork.
Designed individualized plans detailing daily activities and needs for patients.
Maintained detailed records of patient progress, documentation of services and case notes.
Conducted in-home visits to provide supportive services.
Personal Carer
Eyre Peninsula Old Folks Home Inc
08.2016 - 02.2021
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Conducted and completed case files and appropriate documentation for over 30 residents.
Received phone calls from resident's family members and medical professionals.
Attended and completed multiple mandatory and voluntary training.
Education
Certificate III - Individual Support
TAFE SA
Port Lincoln, SA
2017
Completed Grade 11 -
Port Lincoln High School
Port Lincoln, SA
2016
Skills
Time Management
Call Answering and Routing
Office Equipment Operation
Documentation
Sorting and Labeling
Appointment Booking
Respectful and Compassionate
Dependable and Responsible
Patient Management
Maintain Confidentiality
Ability to work individually or in a team
Timeline
Food and Beverage Attendant
South Australian Jockey Club Inc
09.2022 - Current
Disability Support Worker
GoNADS- (Privately Owned Business)
09.2020 - 09.2021
Personal Carer
Eyre Peninsula Old Folks Home Inc
08.2016 - 02.2021
Certificate III - Individual Support
TAFE SA
Completed Grade 11 -
Port Lincoln High School
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