PAIGE (CASPER) STEEL
YAMANTO,Australia
Summary
I bring dedication, passion, and a strong work ethic, coupled with initiative, and a steadfast commitment to excellence. Alongside these traits, I offer prosocial qualities, including kindness, cooperation, and integrity, complemented by a moderately high level of emotional intelligence, essential for customer service and interactive roles. Recognized for my contributions with numerous service awards during my academic journey, I am eager to apply the refined skills from previous employment, contributing as a valuable asset to your workplace. As a quick learner, I am enthusiastic about acquiring new skills, and I approach tasks with a positive and proactive mindset, ensuring their completion to the highest standard.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Solutions Specialist
Probe
Springfield, QLD
03.2024 - Current
- Maintained accurate records of all customer interactions in the company's database system.
- Managed multiple tasks simultaneously while maintaining accuracy of work performed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Shift Manager
McDonald's
Kempsey, NSW
11.2019 - 11.2023
- Identified needs of customers promptly and efficiently
- Provided coaching and guidance to team members when necessary to improve performance
- Explained goals and expectations required of trainees
- Worked in close collaboration with team members to ensure customers received high-quality service
- Developed and maintained positive working relationships with staff, customers, and vendors
Education
Year 12 Graduation Certificate -
Kempsey High School
Kempsey, NSW11.2022
Skills
- Quality Assurance
- Energetic and Enthusiastic
- Team Development
- Relationship Building
- Training and Mentoring
- Delegating Work
- Punctual and Reliable
- Flexible Schedule
- Interpersonal Skills
Certification
- First Aid Certified, 01/02/23
- Drivers License
Timeline
Customer Solutions Specialist
Probe
03.2024 - Current
Shift Manager
McDonald's
11.2019 - 11.2023
Year 12 Graduation Certificate -
Kempsey High School
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