Pallavi Chugh
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Employment Support Consultant
Maxima Joblink
11.2022 - Current
- Supporting customers to ensure longevity of employment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Support Worker
Heed WA
06.2022 - 11.2022
- Drove clients safely to social activities and appointments
- Adhered to company requirements for patient interactions and care standards
- Liaised with client and maintain effective lines of communication
- Built and maintained excellent customer relationships through timely responses and going above and beyond to accommodate requests
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
Checkout Operator
Shell Coles Express
03.2021 - 11.2022
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction, and sales
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Worked closely with shift manager to solve problems and handle customer concerns.
Administrator
Oceanian Migration Services
02.2022 - 07.2022
- Reviewed applications to check accuracy, completeness, and integrity of paperwork
- Supported applicants through visa process and helped correct different issues
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Managed phone, email correspondence and organised calendar
- Retrieved information and performed data entry using appropriate computer programs.
Checkout Operator
Coles Supermarket
03.2020 - 03.2021
- Operated and closed out drawers with high accuracy to maintain balanced registers
- Helped customers complete purchases, locate items and join reward programs
- Worked flexible schedule and extra shifts to meet business needs
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Certificate 3 of Early Childhood Education and Care -
Lead College
2022
Diploma of Business - undefined
Apeiro institute
2021
Bachelor of Law Professional (LLB) - undefined
Punjab
2018
M.C.M - undefined
D.A.V College
2015
Skills
- Strategic Vision
- Client Rapport-Building
- Customer Support
- Problem Resolution
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Employment Support Consultant
Maxima Joblink
11.2022 - Current
Support Worker
Heed WA
06.2022 - 11.2022
Administrator
Oceanian Migration Services
02.2022 - 07.2022
Checkout Operator
Shell Coles Express
03.2021 - 11.2022
Checkout Operator
Coles Supermarket
03.2020 - 03.2021
Certificate 3 of Early Childhood Education and Care -
Lead College
Diploma of Business - undefined
Apeiro institute
Bachelor of Law Professional (LLB) - undefined
Punjab
M.C.M - undefined
D.A.V College
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