PALVI SHAMJI VARSANI
Ellenbrook,WA
Summary
A confident, committed and enthusiastic candidate with academic background within Business Management with current working exposure to Management: strong management, leadership and training abilities: good business expertise and able to promote business development while ensuring quality of products and services: exceptional customer service capabilities: good communication and interpersonal skills.
Overview
13
13
years of professional experience
3
3
Language
Work History
7 Eleven Store Manager
7-eleven Australia
11.2016 - Current
- Safety (food safety and fuel safety)
- Recruitment and training (bulk and individual)
- Rostering
- Monitoring inventory and maintaining records
- Monitoring store financial performance
- Monitoring team performance
- Set-up and run staff incentive programs
- Training team and new store managers
Customer service
KFC Beechboro
01.2016 - Current
- Maintaining food hygiene
- Training
- Food preparation
Assistant Store Manager
Eleven
07.2016 - 11.2016
- Stock ordering
- Rostering
- Daily reconciliation
- Following up with customer complaints and queries
Console operator
Eleven
05.2016 - 07.2016
- Service
- Cleaning and maintaining store hygiene standards
- Stock replenishment and front facing
- Training new team members
- Cleaning and maintenance of store equipment
Assistant Manager
Subway Centro Seven
Sydney
10.2013 - 04.2014
- Overall management of branch operations
- Inventory management to include physical count and submission of all purchase orders; monitors wastage and implements reduction processes
- Liaison with suppliers to drive beneficial pricing and quality of supply
- Recruitment, training and mentoring of staff; provides performance reviews and objective feedback
- Promotes and delivers consistent and winning customer service; engenders team spirit and drives team service excellence
- Prepares and submits all financial reporting handles daily cash transactions and reconciliation; monitors and implements effective cost control and budgetary planning
- Designs, implements and supports all promotional and marketing activity to drive branch targets.
Store Manager
Saileen Fashions
, Australia
12.2010 - 04.2012
- Ensured alignment of Store Operations within annual financial budgets in terms of sales, profitability, costs and inventory on a day to day basis
- Served as an interface between customers to escalate firsthand feedback and cascade the core business strategy
- Trained staff according to brand standards on product knowledge, quality service, customer service and routine store operations
- Ensured adherence to Corporate and Standard Operating Procedures
- Responsible for inventory management ensuring adequate quantities and cycle of selling stocks whilst controlling ageing, shrinkage and damages.
Education
Advance Diploma - Business Management
Australian Vocational Training Center
09.2011 - 4 2012
Diploma - Business Management
Australian Vocational Training Center
02.2011 - 8 2011
Certificate IV in Hairdressing - undefined
South Western Sydney Institute
Diploma - Hairdressing
TAFE NSW Technical and further Education Commission
02.2010 - 12 2010
Certificate III in Hairdressing - undefined
TAFE NSW Technical and further Education Commission
02.2009 - 12 2009
Skills
Sound knowledge base and experience across all areas of restaurant operations and managementundefined
Timeline
7 Eleven Store Manager
7-eleven Australia
11.2016 - Current
Assistant Store Manager
Eleven
07.2016 - 11.2016
Console operator
Eleven
05.2016 - 07.2016
Customer service
KFC Beechboro
01.2016 - Current
Assistant Manager
Subway Centro Seven
10.2013 - 04.2014
Advance Diploma - Business Management
Australian Vocational Training Center
09.2011 - 4 2012
Diploma - Business Management
Australian Vocational Training Center
02.2011 - 8 2011
Store Manager
Saileen Fashions
12.2010 - 04.2012
Diploma - Hairdressing
TAFE NSW Technical and further Education Commission
02.2010 - 12 2010
Certificate III in Hairdressing - undefined
TAFE NSW Technical and further Education Commission
02.2009 - 12 2009
Certificate IV in Hairdressing - undefined
South Western Sydney Institute
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