Summary
Overview
Work History
Education
Certification
Languages
References
Timeline
Generic

Pamela Pizarro Calderon

Cairns

Summary

Consider myself an autonomous and responsible person, with an assertive and friendly personality. Stand out for high sense of ethical commitment and teamwork. Characterized myself by good time management and strategic thinking adaptable to different situations

Overview

9
9
years of professional experience
1
1
Certification

Work History

Minibar and Buffet Attendant

RILEY-CRYSTALBROOK
10.2023 - 09.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout the service.
  • Minimized wait times for guests, skillfully managing busy periods while maintaining high-quality service standards.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked buffet area.
  • Minibar: Daily supervision of the minibar in 311 rooms
  • Charge the guest account for what has been consumed.

Event and Buffet Staff

SIGNATURE STAFF PTY
12.2023 - 05.2024
  • Assist guests in a friendly manner during the event.
  • Offer them the menu of food and drinks as well as recommend dishes
  • Manage 4 tables with 10 guest each per night.
  • Worked effectively in fast-paced environments.
  • Helped create memorable experiences by actively engaging with guests.

Housekeeper Team Leader

Complete Island Services Pty Ltd
01.2023 - 08.2023
  • Cleaning services provided to private properties
  • Organizing teams to meet schedules on time and in a flawless manner.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Club Lounge Assistant

Fullerton Hotels
12.2023 - 01.2023
  • Welcome guests, take them to their tables, communicate with cordiality, refill the buffet and change according to set up time
  • In charge of the bar following the protocols of the RSA Certificate, responsible for the cafeteria and keeping the area tidy and clean.

Minibar Attendant

Fullerton Hotels
08.2022 - 12.2022
  • In charge of maintaining the warehouse stock complete with products offered to guests on a weekly basis
  • Daily supervision of the minibar in 124 rooms of the hotel on a daily basis
  • Conduct inductions to new staff members on the handling of daily tasks.

Room Attendant

Grand Sierra Resort And Casino
10.2017 - 02.2018
  • Check the state of the rooms and cleaning of them
  • Make the equipment of the cleaning cart and tidy up the office
  • In addition to giving a warm service to guest and to be pending to their request.

Kitchen Hand

Mc Donald's
01.2017 - 02.2018
  • Preparation of hamburgers, fries and other foods included in the menu
  • Cleaning of the kitchen and dining area.
  • properly manage time in the kitchen

Hostess

Massala Restaurant
05.2017 - 11.2017
  • Work as a hostess welcoming and showing the menu list to the diners
  • Receive calls for the different reservations, help the waiters in the course of the service and in whatever they need.

Counter

City Travel Peru
04.2015 - 12.2015
  • Create tour packages, posters, post and promote them on the agency page
  • Receive, answer emails and calls daily
  • Quote promotions, reservations, airfares, circuits, etc.

Education

Hospitality and tourism -

San Martin De Porres
Lima, Peru
11.2021

COOKING -

INTECI
Lima, Peru
01.2019

Certification

  • Scientific and Artistic principles of culinary preparations, 04/2017
  • Kitchen and Human resources management, 08/2017
  • Nutrition and Diet, 06/2018
  • SERVSAFE- Health applied to professional food service, 03/2018

Languages

Spanish
English

References

  • Adrienne Lilo, adrienne.lilo@fullertonhotels.com, Executive club Manager, Fullerton Hotels
  • Sebastian Arrano, seb@hiha.com.au, Housekeeping Manager, Complete Island Services

Timeline

Event and Buffet Staff

SIGNATURE STAFF PTY
12.2023 - 05.2024

Club Lounge Assistant

Fullerton Hotels
12.2023 - 01.2023

Minibar and Buffet Attendant

RILEY-CRYSTALBROOK
10.2023 - 09.2024

Housekeeper Team Leader

Complete Island Services Pty Ltd
01.2023 - 08.2023

Minibar Attendant

Fullerton Hotels
08.2022 - 12.2022

Room Attendant

Grand Sierra Resort And Casino
10.2017 - 02.2018

Hostess

Massala Restaurant
05.2017 - 11.2017

Kitchen Hand

Mc Donald's
01.2017 - 02.2018

Counter

City Travel Peru
04.2015 - 12.2015

Hospitality and tourism -

San Martin De Porres

COOKING -

INTECI
  • Scientific and Artistic principles of culinary preparations, 04/2017
  • Kitchen and Human resources management, 08/2017
  • Nutrition and Diet, 06/2018
  • SERVSAFE- Health applied to professional food service, 03/2018

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Pamela Pizarro Calderon