Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pancheewan Buaklee

Plympton,SA

Summary

Dynamic Beauty Therapist with extensive experience at Elements Of Byron Resort & Spa, specializing in advanced facial treatments and deep tissue massage. Proven ability to enhance client satisfaction through personalized consultations and expert service. Strong communicator dedicated to maintaining a hygienic environment and fostering lasting client relationships.

Overview

15
15
years of professional experience

Work History

Beauty Therapist

Elements Of Byron Resort & Spa
08.2022 - 07.2025
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.

Service Team Member

Woolworths Group
06.2022 - 10.2022
  • Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
  • Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
  • Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
  • Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.

Beauty Therapist

Chaba Beauty and Spa Darwin
10.2016 - 09.2019
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
  • Improved client satisfaction by providing personalized beauty treatments and consultations.
  • Maintained client treatment records and designed long-term care programs for return customers.

Massage Therapist

Aroma Thai Massage and Skin Care
11.2014 - 10.2016
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Sales Assistant

Fuji Xerox
12.2013 - 08.2014
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Retention Customer Service Representative

True Corporation
04.2010 - 09.2013
  • Provided knowledgeable recommendations for products or services that aligned with individual customer needs, boosting satisfaction levels significantly.
  • Offered personalized assistance based on each client''s unique situation, leading to higher success rates in retaining customers.
  • Conducted thorough investigations of customer complaints, working diligently to find resolutions that satisfied all parties involved.
  • Collaborated with team members to implement new strategies for improving overall customer retention.

Education

Diploma - Beauty Therpist

The Collective Wellness Institute
Melbourne, VIC
01-2025

Diploma - Remedial Massage

The Collective Wellness Institute
Melbourne, VIC
08-2024

Certificate IV - Beauty Therapist

Noble Training Academy
Sydney, NSW
07-2020

Certificate IV - Massage Therapist

Central Melbourne Institute
Melbourne, VIC
03-2016

Certificate IV - EAL (Further Study)

Australian Institute of Technical Training
Melbourne, VIC
05-2015

Bachelor of Arts - Hospitality

Rangsit University
Bangkok Thailand
03-2010

Skills

  • Lash and brow maintenance
  • Manicures and pedicures
  • Waxing services
  • Deep tissue massage
  • Hot stone massage
  • Advanced facial treatments
  • Expert massage techniques
  • Spa treatment coordination
  • Skincare product sales
  • Client consultation
  • Reflexology
  • Hot stone therapy
  • Aromatherapy
  • Microdermabrasion

Languages

English
Professional Working
Thai
Native or Bilingual

Timeline

Beauty Therapist

Elements Of Byron Resort & Spa
08.2022 - 07.2025

Service Team Member

Woolworths Group
06.2022 - 10.2022

Beauty Therapist

Chaba Beauty and Spa Darwin
10.2016 - 09.2019

Massage Therapist

Aroma Thai Massage and Skin Care
11.2014 - 10.2016

Sales Assistant

Fuji Xerox
12.2013 - 08.2014

Retention Customer Service Representative

True Corporation
04.2010 - 09.2013

Diploma - Beauty Therpist

The Collective Wellness Institute

Diploma - Remedial Massage

The Collective Wellness Institute

Certificate IV - Beauty Therapist

Noble Training Academy

Certificate IV - Massage Therapist

Central Melbourne Institute

Certificate IV - EAL (Further Study)

Australian Institute of Technical Training

Bachelor of Arts - Hospitality

Rangsit University

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