Panthil Patel
Algester,QLD
Summary
Dynamic and results-driven professional with experience at Chemist Warehouse, excelling in customer service and store maintenance. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in POS system operation and fostering team cooperation, ensuring a clean and organized shopping environment that promotes repeat business.
Developed strong customer service and interpersonal skills in fast-paced retail environment. Demonstrates ability in handling transactions and maintaining stock levels accurately. Seeking to transition into new field where these skills can drive positive outcomes.
Offering reliable and positive attitude, eager to learn and grow in retail environment. Brings ability to understand customer service principles and operate point-of-sale systems efficiently. Ready to use and develop communication skills and teamwork in Desired Position role.
Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and enhancing customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Store Team Member
Chemist Warehouse
QLD
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
Team Leader
7 Eleven Gas Station
Lytton, QLD
08.2022 - 02.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Education
Master Degree - Mechanical
Parul University
Gujarat, India06.2020
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Stock replenishment
- Cash handling accuracy
- Customer engagement
- Brand representation
- POS system operation
- Returns and exchanges
- Customer service
- Reliable and responsible
- Strong communication and interpersonal skills
- Attention to detail
- Team cooperation
- Positive customer engagement
- Inventory and stocking
Languages
English
Full Professional
Timeline
Team Leader
7 Eleven Gas Station
08.2022 - 02.2025
Store Team Member
Chemist Warehouse
Master Degree - Mechanical
Parul University