PARAMDEEP SINGH

Cisco Certified and proactive IT Support Engineer with a strong background in providing comprehensive IT support for various environments. Highly skilled in troubleshooting hardware and software issues, managing ticketing systems, and ensuring seamless operations. Adept at collaborating with cross-functional teams, implementing technology-related projects, and contributing to process improvements. Seeking an IT role where I can contribute my expertise and leverage my problem-solving abilities to support the organization’s technological initiatives.

Cisco Certified Network Associate, India, 2018

Online Shopper intention prediction (Victoria University)

This involves using machine learning and data analysis techniques to predict the likelihood of a user making a purchase on an e-commerce platform. The goal is to understand and forecast the intentions of online shoppers based on various features and behaviors exhibited during their interaction with the website. The ultimate aim of this project is to enhance the user experience on the e-commerce platform by personalizing recommendations, promotions, and other features based on the predicted shopping intentions, ultimately increasing conversion rates and customer satisfaction.

Wireless Local Area Network (Guru Gobind Singh Indraprastha University)

This project involves the creation of a wireless network infrastructure that connects IoT devices within a localized area. The project aims to provide connectivity and communication capabilities to a variety of IoT devices, enabling them to exchange data and collaborate within the network.The ultimate goal of a Wireless Local Area Network with IoT is to create a seamless, efficient, and secure environment where IoT devices can communicate and collaborate wirelessly, contributing to the broader concept of a smart and connected ecosystem. This can find applications in smart homes, industrial automation, healthcare, agriculture, and various other sectors where IoT technology is deployed.