Paris Glover
Camberwell,VIC
Summary
Hard working and enthusiastic, eager to build on current knowledge in the world of commerce and contribute a diversified wealth of interpersonal and collaborative skills. Well educated in optimal business decision-making, investments and economics, with a passionate willingness to learn by diving in to a respective area of employment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ralph Lauren
11.2022 - Current
- Significantly contributed to sales revenue by building strong rapport with customers and providing guidance in order to meet their needs
- Boosted customer satisfaction levels through warm and welcoming service, diligence when addressing concerns or issues and patience with customer requests
- Increased customer loyalty and retention by creating meaningful relations, and encouraging customers to create a personal Ralph Lauren account
- Helped to achieve sales targets and budgets by maintaining a high level of product knowledge and consistently implementing company specific sales strategies
- Collaborated with team members to improve overall store performance by sharing strategies and offering support
- Received multiple monetary rewards for achieving large individual sales
Wait Staff Member
Rock Sugar Pan Asian Kitchen
03.2022 - 02.2023
- Enhanced customer satisfaction by providing attentive service and efficiently addressing any issues
- Created enjoyable dining experiences by being friendly, inviting and enthusiastic with customers
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests
- Helped customers with dietary restrictions to maintain safe food practices and clearly informed kitchen staff where necessary
- Worked with POS system to place orders, manage bills, and handle order changes
Investor Services Officer
Netwealth
06.2021 - 12.2021
- Developed interpersonal and communication skills as a casual intern, working within a strong and united team
- Worked in office and at home using Teams, which required responsibility to complete tasks within a timeframe and be present for daily meetings
- Dealt with client fees and accounts which involved detecting issues requiring further attention
- Spent time meticulously and carefully managing amendments/changes to client accounts and fee structures
Education
Bachelor of Commerce - Finance And Economics
The University of Melbourne
06-2024
VCE -
Presbyterian Ladies' College
12.2020
Skills
- Teamwork and Collaboration
- Time management
- Problem solving
- Customer service
- Communication
- Leadership
- Analysis
- Critical and creative thinking
Accomplishments
- Appointed by the Principal of Presbyterian Ladies' College (PLC) to the Year 12 Student Leadership Team (2020)
- Full School Colours in Netball (2020)
- Member of the PLC World Vision Committee (2019)
- Social Action Captain (2019)
- Involvement in the year 8, 9 and 11 school production through acting (2016-2019)
- 10-year Lorne Mountain to Surf 8km run participant (as of 2019)
- Elected to represent PLC in Malawi, Africa on a school trip to their sister school in Neno (2018)
- Sport Highly Commended Award – Netball (2018)
- Work experience with World Vision (2018)
- Duke of Edinburgh Award: Bronze (2017)
- Surf Life Saving member with Lorne Surf Life Saving Club (2008-2016)
Timeline
Sales Associate
Ralph Lauren
11.2022 - Current
Wait Staff Member
Rock Sugar Pan Asian Kitchen
03.2022 - 02.2023
Investor Services Officer
Netwealth
06.2021 - 12.2021
VCE -
Presbyterian Ladies' College
Bachelor of Commerce - Finance And Economics
The University of Melbourne
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