Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Travelling
Travelling
Generic

Parth Patel

Liberty Grove

Summary

Knowledgeable and dedicated customer service professional with extensive experience in data analytics industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Online Team Member

Woolworths Group
12.2019 - Current
  • Responded to website and email inquiries within one business days to maintain customer satisfaction and generate positive reviews.
  • Answered live online chats to give quick answers and solve problems faster.
  • Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
  • Assisted clients with product questions to facilitate online ordering process.

Education

Master of Science - Data Science

Macquarie University
Sydney, NSW
10.2022

Skills

  • Database Management
  • Python Programming
  • Critical Thinking
  • Microsoft Office
  • Business Performance Analysis
  • Statistics and SAS
  • Time Management
  • Query Tools
  • Statistical Analysis
  • Data Science with R Programming
  • Data Visualization and Presentations
  • Structured Query Language (SQL)
  • Attention to Detail

Accomplishments

  • Supervised team of 12 staff members.
  • Achieved exceptional results by completing data analytics tasks with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed methods to integrate data mining and data visulization to significantly improve workflow efficiency.

Certification

  • Certified RHCSA, Oracle - 2016-2019
  • Bachelor of computer engineering - 2015-2019
  • Master of data science - 2019-2022
  • R programming
  • Python programming
  • SQL certified
  • PowerBI and Tableau Certified for data visualization

Timeline

Online Team Member

Woolworths Group
12.2019 - Current

Master of Science - Data Science

Macquarie University

Travelling

Love to travel to new places and explore new culture and destinations. Have a mind of wanderlust. want to explore everything and have a heart and open-mind to learn new activities and to reach my full potential.

Travelling

Love to travel to new places and explore new culture and destinations. Have a mind of wanderlust. want to explore everything and have a heart and open-mind to learn new activities and to reach my full potential.

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