Partha Saradhi Kidambi Sreedhar

• Created Enterprise Integration Platform using Azure cloud native services to centralize data delivery across organization from disparate systems, both in-house and third-party.
• Pioneered Azure solutions, enhancing platform capabilities and aligning with strategic goals
• Developed secure API integrations, driving system performance and efficiency
• Partnered with Architecture team to leverage Azure services to cater to technical specifications of software solutions
• Provided insights into technical capabilities, delivering robust solutions
• Developed and validated API integrations using Azure API Management, ensuring security and efficiency
• Spearheaded Azure resource implementation, aligning with architectural design and enhancing platform capabilities for improved system performance
• Diagnosed and resolved complex platform challenges within Azure Landing Zone, ensuring stability and efficiency of core infrastructure
• Drove automation through Infrastructure as Code scripts (terraform and Bicep), streamlining deployment processes and reducing manual intervention.
• Championed best practices in code quality through code reviews, refactoring initiatives, and documentation efforts.

• Managed application integration and deployment via Azure DevOps CI/CD pipelines
• Developed propagation strategies for application code across different environments
• Implemented industry-standard specifications for infrastructure standardization
• Resolved Azure infrastructure issues to support application-specific needs
• Designed and configured Azure Application Insights for robust monitoring
• Engineered robust build and release pipelines as configuration-as-code using terraform and Bicep, seamlessly integrating with source repositories for streamlined development workflows
• Architected migration strategies for legacy applications to microservices, driving modernization efforts and improving system scalability and flexibility.
• Improved code deployment efficiency by automating processes with CI/CD pipelines.
• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Contributed to the creation of a DevOps culture within the organization, leading to increased agility and cross-functional collaboration.

• Application integration (Builds) and deployment (Releases) through CI/CD pipelines using Azure DevOps
• Designed and managed propagation of application code through different environments for Dev/QA/UAT/PenTest - Prod etc, with appropriate gates and policies
• Implemented comprehensive Azure resource monitoring protocols, enhancing system visibility and enabling swift, proactive issue resolution
• Partnered with Architecture team to leverage Azure services, fostering cross-functional synergy and delivering robust technical solutions.

• Led identification of automation opportunities in VMware's UCC space
• Architected and implemented automation solutions, reducing manual intervention
• Promoted team efficiency by instructing on Azure cloud solutions
• Developed software systems for proactive UCC environment issue identification.
• Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
• Mentored junior developers, fostering a culture of continuous learning and skill improvement.

• Successfully transitioned from Service Engineering to Software Engineering by delivering tangible software development projects to help in maturing the team from Operations to SRE model. Responsibilities and deliverables as an Azure SRE and Live-site Engineer include –
• Built ChatBot that automates rapid engagement of Incident management and DRI teams directly with the impacted first-party customers based on the issue type and symptoms.
• Responsible for Security Development Lifecycle for Software Engineering projects in the team to ensure security, privacy and compliance.
• Responsible for identifying and eliminating toil through technology implementation and automation.
• Build tooling and health systems to help Azure first-party customers in identifying platform level issues affecting their services and provide remediation and rapid engineering engagement.
• Drive Azure platform level outages to minimize TTM (Time to Mitigate). identify, communicate and drive impact assessment and mitigation.
• Work with Engineering teams during and after postmortem to fill gaps to improve processes. Suggest and implement (as a team) alleviation solutions using technology, tooling and automation.
• Work towards utilizing vast experience and data available with Azure SRE team to build prediction models that move Crisis Management Engineering towards more proactive approach and improve accuracy in Impact assessment, Mitigation and Customer communications.
• Technology implementations include - C#, Powershell, SDL(Security Development Life-cycle),AngularJS, Host of Azure Cloud Offerings including web apps, cloud apps, Azure SQL, Servicebus, ExpressRoute, Application insights, Azure Resource Manager(ARM), Bot service, Azure ML etc.
• Implemented security development lifecycle practices for software projects.
Developed prediction models to enhance crisis management and customer communication.

• Engineered automated solutions, significantly reducing manual processes and boosting overall team productivity in software development projects
• Developed and deployed advanced diagnostic tools, enabling rapid issue identification and fostering cross-team collaboration for swift resolutions.

• Managed incident resolution for Microsoft Online services
• Led crisis management during live-site outages
• Implemented tech enhancements in Azure Cloud for increased reliability.

• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
• Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
• Managed multiple concurrent support cases with precision and focus, resulting in a high rate of case closure within target timelines.
• Served as escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Maintained clear communication channels with clients throughout troubleshooting process, ensuring transparency and trust.
• Collaborated with cross-functional teams to develop solutions for recurring technical problems.

• Managed incident resolution for Microsoft Online services
• Led crisis management during live-site outages
• Implemented tech enhancements in Azure Cloud for increased reliability.
• Implemented proactive measures to identify potential escalations, preventing the need for further intervention or additional resources.

• Fostered a collaborative environment in troubleshooting customer network issues with a team of engineers
• Authentically replicated customer networks to resolve issues, ensuring maximum uptime.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Performed troubleshooting for Juniper, Cisco, and packet analysis.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.

• Training candidates for CCNA and CCNP Certification Exams
• Educating students on computer networks and networking technologies by conducting seminars.