Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
8
8
years of professional experience
Work History
Operations Manager
Southline Roadways
04.2022 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Keeping Chain Of Responsibility in Order
Increased profit by streamlining operations.
Night Shift Supervisor
Scott's Refrigerated Logistics
12.2020 - 04.2022
Observed each team member to carry out duties and provided constructive criticism.
Assisted customers with complaints, questions and concerns.
Upheld federal safety standards and environmental disposal protocols.
Organized evening meetings to set operations for following day and next shift crew.
Monitored daily and weekly key performance indicators to maintain on-track status.
Tracking Freight and Reporting ETA's to Clients Customers and State Managers
Compiled reports on production shortfalls, accidents and equipment problems.
Troubleshot equipment to reduce service calls and downtime.
Created and implemented strategies for improving operational efficiency and accuracy.
Transport Operations Supervisor
QUEENSLAND CARTAGE
02.2017 - 03.2020
Worked closely with personnel, customers, and contractors to resolve problems.
Motivated workers to exceptional performance through implementation of new strategies.
Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Maintained safe work environment and confirmed current compliance with NHVR and other governmental regulations.
Regional Transport Manager
ASN Enterprises
02.2016 - 01.2017
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Coordinated driver dispatch to accomplish daily delivery requirements.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Education
Diploma of Business Management - Accounting And Business Management
RBIC
BRISBANE
03.2017
Diploma of Leadership And Management - Business Management
RBIC
Brisbane, QLD
07.2016
Skills
Business Administration
Supply Chain Distribution
Social Media Marketing
Goal Attainment
Microsoft Office Suite Expertise
Poetry
Motivational Spiritual and Inspirational writing
Languages
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Operations Manager
Southline Roadways
04.2022 - Current
Night Shift Supervisor
Scott's Refrigerated Logistics
12.2020 - 04.2022
Transport Operations Supervisor
QUEENSLAND CARTAGE
02.2017 - 03.2020
Regional Transport Manager
ASN Enterprises
02.2016 - 01.2017
Diploma of Business Management - Accounting And Business Management
RBIC
Diploma of Leadership And Management - Business Management
Transport Coordinator at Victoria Roadways Passenger Transportation Via Rented BusTransport Coordinator at Victoria Roadways Passenger Transportation Via Rented Bus