Patrice Bugler
Summary
Experienced Care Navigator dedicated to advocacy and comprehensive patient support. Educated in health systems, with extensive knowledge of local services. Previous success in delivering trauma informed care in a paediatric mental-health and wellbeing support setting with diverse families facing adversity and challenges.
Currently seeking a part-time role as a Care Navigator in a service that will value the ability to form strong, supportive relationships while meeting the individual needs of clientele and empowering ongoing positive change.
Overview
10
10
years of professional experience
Work History
Care Navigator- Social Worker Level 3
Central Coast Local Health District
2023.12 - 2024.06
- Delivery of Care Navigation support for families with children aged 0-12 experiencing developmental delays and/or behavioural challenges.
- Consistently maintained confidentiality while handling sensitive patient information in accordance with policy guidelines.
- Collaborate with families to create and implement individual care plans, complete referrals, and liaise internal and external stakeholders.
- Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
- Coordinate MDT meetings, collate client information, and align goals between families and MDT.
- Identified potential barriers to care, implementing tailored solutions to improve outcomes.
Care Navigator
Samaritans Foundation/ Wyong Paediatric Unit
2020.05 - 2023.12
- Delivery of care navigation support to families with children aged 5-12 years, who displayed symptoms of comorbid neurodiversity and mental health issues.
- Facilitating the Paediatric Behavioural Triage Clinic (PBTC) and supporting the establishment of service pathways between Central Coast Local Health District (CCLHD) and the Community Managed Organisations (CMO) sector.
- Coordination of MDT meetings, collation of client information and advocating for families in MDT meetings.
- Collaborate with families to create and implement individual care plans.
Senior Independent Domestic Violence Advisor
Victim Support
2017.02 - 2019.05
- Effectively manage and develop high-quality, innovative, and proactive Domestic Abuse services for victims and their children
- Increasing access to the service by maintaining and developing relationships and referral pathways with local statutory, voluntary, and community organisations.
Health Independent Domestic Abuse Advocate
Victim Support (St George’s Hospital)
2015.06 - 2017.02
- Provide a high-quality, proactive service to victims of domestic abuse who attend St George’s Hospital while teaching and advising hospital staff
- Working with domestic violence victims to assess and monitor risk, planning and implementing individualized safety and support plans.
Outreach and Advocacy Officer
Klevis Kola Foundation
2014.02 - 2015.06
- To provide community support to refugees and asylum seekers
- Conducting needs and risk assessments with vulnerable clients to create and implement empowerment plans.
Education
Bachelor of Arts - Community Development
Curtin University
Perth, WA06.2015
Skills
- Care Coordination
- Cultural Competency
- Multi-agency working
- CCLHD systems and external service knowledge
- Trauma informed care
Trainingandeducation
- Bachelor of Arts in Community Development, Murdoch University, Australia, 2010-2014
- Statement of Attainment- Crisis Management, TAFE, NSW, 2020
- Domestic Violence Service Manager Training, SafeLives, 2018
- Holding Difficult conversations (Management course), Victim Support, 2017
- Setting Expectations (Management course), Victim Support, 2017
- Understanding Forced Marriage and ‘Honour-based’ Violence (Accredited course), IMKAAN, 2016
- Independent Domestic Violence Advisor Training, SafeLives, 2015
Timeline
Care Navigator- Social Worker Level 3
Central Coast Local Health District
2023.12 - 2024.06
Care Navigator
Samaritans Foundation/ Wyong Paediatric Unit
2020.05 - 2023.12
Senior Independent Domestic Violence Advisor
Victim Support
2017.02 - 2019.05
Health Independent Domestic Abuse Advocate
Victim Support (St George’s Hospital)
2015.06 - 2017.02
Outreach and Advocacy Officer
Klevis Kola Foundation
2014.02 - 2015.06
Bachelor of Arts - Community Development
Curtin University
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