Patrick Bourke
Bahrs Scrub,QLD
Summary
Over thirty years experience in office, sales, production and transport industry management, with a broad range of skills and training across a diverse career and cultures.
Thriving in fast-paced environments, I deliver an exceptionally detailed standard of work and customer service. Proficient in developing and maintaining successful and strong employee and internal and external stakeholder relationships. Clear and concise communication skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Clarks Logan City Bus Service (QLD) Pty Ltd
05.2023 - Current
- Managed daily network operations for over 120 buses via two-way radio.
- Resolved network incidents and accidents in liaison with emergency services.
- Ensured operational coverage of service routes utilising rostering management procedures.
- Operated TIMS bus transportation management system to ensure all aspects of shift, network, and vehicle movements are logged in accordance with operational procedures.
Despatch Controller
Surfside Buslines
12.2021 - 05.2023
- Supervised operational network of 120 vehicles via two-way radio to ensure operational service compliance to procedural kpi's.
- Managed staff roster to ensure shift coverage for daily bus service operations.
- Despatched buses to appropriate network service requirements.
- Liaised with workshop technical staff to troubleshoot vehicle operational faults and maintain service compliance and vehicle safety.
Controller / Duty Manager
KD Gold Coast
05.2013 - 06.2021
- Managed all aspects of light rail operational requirements including vehicle and staff allocations to meet service compliance to kpi's set by State.
- Trained employees in essential job functions.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Developed and implemented new procedures and policies to improve operational productivity.
Despatch Controller
Surfside Buslines
08.2011 - 05.2013
- Managed all aspects of bus network operations to meet service obligations.
- Directed staff and shift allocations to meet roster and service requirements.
Production Operations Manager
Blundstone Footwear Australia
07.2008 - 07.2009
Country Operations Manager
Prime Asia Leather Corporation
08.2001 - 01.2008
Education
High School Diploma -
St. Patrick's College
Strathfield, NSW12.1982
Skills
- Safety Oversight
- Compliance Management
- Performance Monitoring
- Logistics Coordination
- Staff Supervision
- Customer Relations
- Operations Management
- MRP and ERP Systems
- Customer Relationship Management
Certification
Graduate Certificate in Business Administration
Cert IV TAE Training and Assessment
Cert III in Tram or Light Rail Infrastructure
Timeline
Operations Supervisor
Clarks Logan City Bus Service (QLD) Pty Ltd
05.2023 - Current
Despatch Controller
Surfside Buslines
12.2021 - 05.2023
Controller / Duty Manager
KD Gold Coast
05.2013 - 06.2021
Despatch Controller
Surfside Buslines
08.2011 - 05.2013
Production Operations Manager
Blundstone Footwear Australia
07.2008 - 07.2009
Country Operations Manager
Prime Asia Leather Corporation
08.2001 - 01.2008
High School Diploma -
St. Patrick's College
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