Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Patrick Dawson

New Lambton

Summary

A year 11 student currently studying with extensive experience in customer service at Kmart and G Pizza. Proven ability to maintain cleanliness and safety standards while effectively managing customer interactions. Skilled in store maintenance and adept at multitasking in fast-paced environments, ensuring smooth operations and high-quality service delivery.

Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Team Member

Kmart
09.2024 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves well stocked.
  • Unloaded products from pallets, trays, racks and shelves by hand
  • Maximized space utilization in warehouse storage areas by organizing unloaded products according to dimensions and weight constraints.
  • Promoted a clean working environment by disposing of waste materials properly and maintaining cleanliness in the unloading area.
  • Ensured smooth flow of customer traffic by effectively managing entranceways during peak hours and special events.
  • Facilitated quick resolution of customer issues by connecting them with knowledgeable staff members or managers as necessary.

Pizza Maker

G Pizza
07.2024 - 09.2024

• Consistently demonstrate the highest standards of customer service

• Opening, closing and service procedures are executed consistently and correctly

• Receiving, entering and processing payments for customer orders accurately and as per company procedures ensuring any modifications to products (i.e. extra pizza toppings) are accurately

processed and charged if applicable

• The ability to work and execute role in a fast-paced environment

Consistently demonstrate a positive attitude and proactive approach in the workplace High level of product knowledge and excellent product delivery

• Ensuring all marketing and retail promotions and programs are effectively communicated and executed

• Occupational Health and Safety procedures are complied with at all times

• Store and store equipment are maintained through following cleaning procedures and any damage is reported to supervisors immediately

  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.

• Communicate clearly and effectively with fellow staff & management

Crew Member

McDonald's
06.2022 - 07.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals, and collected payments.

Education

No Degree - Year 11

St Francis Xavier's College
Hamilton, NSW
10-2026

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Store maintenance
  • Reliability and punctuality
  • Flexible hours

Certification

  • NSW White Card
  • NSW Learner Rider's Licence
  • NSW Learner Driver's Licence (Soon to be Provisional)

Interests

  • Embracing outdoor adventures such as Rugby league and dirt bike trail riding
  • Camping and adventuring
  • Vehicle maintenance, working on Motorcycles

Timeline

Store Team Member

Kmart
09.2024 - Current

Pizza Maker

G Pizza
07.2024 - 09.2024

Crew Member

McDonald's
06.2022 - 07.2024

No Degree - Year 11

St Francis Xavier's College
Patrick Dawson