Summary
Overview
Work History
Education
Skills
References
Timeline
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Patrick heetel

Melbourne,VIC

Summary

Motivated and adaptable professional with hands-on experience across IT support, marketing, retail, events, and warehouse operations. Skilled in solving problems under pressure, delivering excellent customer service, and working both independently and as part of a team. Known for being reliable, quick to learn, and confident in a variety of fast-paced work environments. Currently seeking new opportunities to apply my broad skill set and continue growing within a dynamic team.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Haymes Paint Abbotsford
Melbourne, VIC
03.2024 - Current
  • Provided face-to-face customer service, offering product advice and support for both trade and retail clients
  • Tinted paint accurately to meet customer specifications and maintained a clean, organised tinting station
  • Managed incoming stock, unpacked deliveries, and ensured shelves were fully stocked and merchandised
  • Prepared customer orders efficiently, including loading trade vehicles and coordinating click-and-collect pickups
  • Built strong product knowledge and maintained a high standard of presentation in the store

Event Labourer

Meridian Rapid Defense Group
Melbourne, VIC
10.2023 - Current
  • Set up and packed down crowd control barriers and signage for various public events and functions
  • Manned event barriers to guide attendees, manage foot traffic, and ensure safety protocols were followed
  • Worked closely with event coordinators and security teams to adapt to changing site needs
  • Maintained a professional and approachable presence during events, often as the first point of contact for the public
  • Demonstrated reliability, punctuality, and the ability to work long shifts outdoors and on weekends

Marketing Intern

Haymes Paint Australia
Melbourne, VIC
04.2024 - 05.2025
  • Assisted in the planning and execution of promotional campaigns, including product launches and seasonal offers
  • Created marketing content for digital platforms, including email newsletters and social media
  • Supported customer engagement initiatives and helped coordinate in-store promotional materials
  • Conducted market research and competitor analysis to support strategic decision-making

IT Technician

IT for Business
Melbourne, VIC
02.2023 - 08.2023
  • Specialised in completing a high volume of IT support tickets, resolving client issues efficiently and accurately
  • Handled onboarding for new users, including device setup, account creation, and access configuration across various systems
  • Maintained clear documentation for each support case and followed internal protocols to ensure consistency
  • Delivered friendly, easy-to-understand technical assistance to clients with varying levels of IT knowledge
  • Demonstrated strong attention to detail and time management in a fast-paced support environment

Packaging Operator

Merriwa Industries
Wangaratta , VIC
11.2022 - 02.2023
  • Operated packaging machinery to assemble and seal products according to daily production targets
  • Followed strict quality control procedures to ensure all packaged goods met safety and compliance standards
  • Worked collaboratively as part of a team in a fast-paced environment, maintaining efficiency and accuracy
  • Kept work area clean and organised to meet workplace health and safety guidelines
  • Demonstrated reliability and consistency across shifts, completing tasks with minimal supervision

Education

High School Diploma -

Geelong Grammar School
Geelong, VIC
11-2022

Bachelor of Business - Business Marketing

Swinburne University of Technology
Melbourne, VIC
06-2026

Skills

  • IT support and troubleshooting
  • Completing and managing support tickets
  • New user onboarding and device setup
  • Customer service and communication
  • Paint tinting and colour matching
  • Stock handling and inventory management
  • Operating packaging machinery
  • Manual labour and event setup
  • Problem-solving under pressure
  • Time management and reliability
  • Teamwork and collaboration
  • Attention to detail
  • Ability to work independently
  • Following safety and workplace procedures

References

References available upon request.

Timeline

Marketing Intern

Haymes Paint Australia
04.2024 - 05.2025

Sales Assistant

Haymes Paint Abbotsford
03.2024 - Current

Event Labourer

Meridian Rapid Defense Group
10.2023 - Current

IT Technician

IT for Business
02.2023 - 08.2023

Packaging Operator

Merriwa Industries
11.2022 - 02.2023

High School Diploma -

Geelong Grammar School

Bachelor of Business - Business Marketing

Swinburne University of Technology

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Patrick heetel