Patrick Lennon
Williams,WA
Summary
To get a part time job to build independence and gain experience in the workforce, working in a team environment. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Hospitality Worker
Wye River Hotel
11.2022 - Current
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Performed general cleaning by clearing dishes, washing down tables and emptying trash.
- Waited on tables, delivering food and beverages.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Reduced risks by maintaining clean and organised work environment.
- Developed and maintained positive relationships with guests for satisfaction.
Kitchen Hand
Wye River General Store And Cafe
09.2021 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, rubish-free workspaces to maximize productivity and safety.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Volunteer
Wye River Surf Lifesaving Club
12.2018 - Current
- Assisted with special events and programs to fundraise for the club.
- Monitoring and protecting beach goers, providing services such as first aid, surf and weather notices and fundraising events around the club.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organisation and planning.
Education
Victorian Certificate of Education - Math Methods, Further Math, Physics,
St Kevin’s College
Toorak, VIC11.2022
Skills
- Quality Assessments
- Food Preparation
- Two-Way Radio Operation
- Proper Storage Procedures
- Equipment Inspection
Additional Information
- AWARDS,
- Waterford Insignia 2019 – St Kevin’s College
- 1st Solo Flight April 2021 - St Kevin’s Aviation Program
Timeline
Hospitality Worker
Wye River Hotel
11.2022 - Current
Kitchen Hand
Wye River General Store And Cafe
09.2021 - Current
Volunteer
Wye River Surf Lifesaving Club
12.2018 - Current
Victorian Certificate of Education - Math Methods, Further Math, Physics,
St Kevin’s College
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